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Posted Jan 15, 2011
5:01:28 AM
Roku HD with AT&T U-Verse

I've had Roku HD for about 1 month wirelessly connected to AT&T U-Verse broadband.  I get  22+ Mb/s consistently on downloads, and video streaming works perfectly most of the time (Amazon, Netflix mostly).  But every other day or so I either get a long delay when selecting a video, then interruptions every few minutes (with the 'downloading' message) or I get the message saying Roku can't connect to the local network.  While doing this, I have nothing else running off the broadband network - 2 PC's connected, but not being used, and my phones are on regular landlines.  Powering down the Router (2-Wire 3800HGV-B) clears the problems - till the next time! Any suggestions on what's causing or how to fix this problem?

 

Note:  My set up does not allow easy wired connection between the Roku and my Internet box.

I've had Roku HD for about 1 month wirelessly connected to AT&T U-Verse broadband.  I get  22+ Mb/s consistently on downloads, and video streaming works perfectly most of the time (Amazon, Netflix mostly).  But every other day or so I either get a long delay when selecting a video, then interruptions every few minutes (with the 'downloading' message) or I get the message saying Roku can't connect to the local network.  While doing this, I have nothing else running off the broadband network - 2 PC's connected, but not being used, and my phones are on regular landlines.  Powering down the Router (2-Wire 3800HGV-B) clears the problems - till the next time! Any suggestions on what's causing or how to fix this problem?

 

Note:  My set up does not allow easy wired connection between the Roku and my Internet box.

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Jan 15, 2011 7:46:54 AM
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ACE - Guru

You could be having some interference for something in or around your home.

Take a look at this post for SomeJoe

 

http://forums.att.com/t5/High-Speed-Internet-Access/How-to-Minimize-Wireless-Interference/m-p/2303003#M1138

 

Hope this helps.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Roku HD with AT&T U-Verse

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Jan 15, 2011 7:46:54 AM
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ACE - Guru

You could be having some interference for something in or around your home.

Take a look at this post for SomeJoe

 

http://forums.att.com/t5/High-Speed-Internet-Access/How-to-Minimize-Wireless-Interference/m-p/230300...

 

Hope this helps.

You could be having some interference for something in or around your home.

Take a look at this post for SomeJoe

 

http://forums.att.com/t5/High-Speed-Internet-Access/How-to-Minimize-Wireless-Interference/m-p/2303003#M1138

 

Hope this helps.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Roku HD with AT&T U-Verse

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Jan 15, 2011 9:44:49 AM
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Thanks for pointing me to this.  I've dowloaded and am running inSSIDer 2.0 - very interesting!  There was quite a bit of interference.  I have switched from auto channel select to a fixed channel that seemed to have the lowest activity - I will see how that impacts Roku performance and report back in a couple of days.  Thanks again!

Thanks for pointing me to this.  I've dowloaded and am running inSSIDer 2.0 - very interesting!  There was quite a bit of interference.  I have switched from auto channel select to a fixed channel that seemed to have the lowest activity - I will see how that impacts Roku performance and report back in a couple of days.  Thanks again!

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Jan 21, 2011 6:28:21 AM
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I did indeed find quite a bit of interference with my 2Wire box set to 'auto' for channel selection.  I set channel selection to the most interference-free channel and have had 5 days of trouble free Roku streaming through my U-
Verse set up!  Thanks for the advice!Smiley Happy

I did indeed find quite a bit of interference with my 2Wire box set to 'auto' for channel selection.  I set channel selection to the most interference-free channel and have had 5 days of trouble free Roku streaming through my U-
Verse set up!  Thanks for the advice!Smiley Happy

Re: Roku HD with AT&T U-Verse

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