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Posted Jan 24, 2011
11:58:43 AM
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Replacement Gateway Box, Networked Printer Not Working

Just had my 2Wire gateway box replaced after the last one stopped working, and now my HP printer wont work.  Documents fail to print, saying "The spooler was unable to connect to your printer.  This can be caused by your printer being turned off, the cable being unplugged, or being connected to a VPN, which will block your access to the local network."  The printer is connected via ethernet cable to the gateway, and there is a home network.  It's an HP 7410 All-in-one.  Please advise how to get my printer back working again.

Just had my 2Wire gateway box replaced after the last one stopped working, and now my HP printer wont work.  Documents fail to print, saying "The spooler was unable to connect to your printer.  This can be caused by your printer being turned off, the cable being unplugged, or being connected to a VPN, which will block your access to the local network."  The printer is connected via ethernet cable to the gateway, and there is a home network.  It's an HP 7410 All-in-one.  Please advise how to get my printer back working again.

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Jan 25, 2011 10:18:22 AM
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Edited by oz_1 on Jan 25, 2011 at 10:20:33 AM

Reset your printer it is probably looking for your old RG . Check in your printer settings if preferred DNS setting

is 192.168.1.254

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Replacement Gateway Box, Networked Printer Not Working

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Jan 25, 2011 10:18:22 AM
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Edited by oz_1 on Jan 25, 2011 at 10:20:33 AM

Reset your printer it is probably looking for your old RG . Check in your printer settings if preferred DNS setting

is 192.168.1.254

Reset your printer it is probably looking for your old RG . Check in your printer settings if preferred DNS setting

is 192.168.1.254

Re: Replacement Gateway Box, Networked Printer Not Working

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Jan 31, 2011 2:40:16 PM
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I printed out a Network Configuration Page from the printer and compared the IP address to the one listed under printer port settings.  I needed to configure the port with IP address 192.168.1.64.  The last couple numbers were off which was the problem.  Printer works great again.  Thanks!

I printed out a Network Configuration Page from the printer and compared the IP address to the one listed under printer port settings.  I needed to configure the port with IP address 192.168.1.64.  The last couple numbers were off which was the problem.  Printer works great again.  Thanks!

Re: Replacement Gateway Box, Networked Printer Not Working

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