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Posted Nov 7, 2012
10:54:50 AM
Printer Installation Error
Edited by beckyww on May 27, 2015 at 7:25:53 AM

Since having U-verse installed my printer will not work.  I always get the 'is not communicating' error message.  What can be done to fix this glitch?

Since having U-verse installed my printer will not work.  I always get the 'is not communicating' error message.  What can be done to fix this glitch?

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Nov 7, 2012 8:15:03 PM
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ACE - Master

Yep.  Same thing happened here.  Easy to take care of.  I just reinstalled the HP printer from the disk and, when the question came up, I clicked on the box to install wireless.  That took care of it.  I've had to do this a few times....whenever upgrading printing software or....as in most recently....when upgrading to Windows 8.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Printer Installation Error

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Nov 7, 2012 10:58:50 AM
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ACE - Expert

PurdueSue wrote:

Since having U-verse installed my printer will not work.  I always get the 'is not communicating' error message.  What can be done to fix this glitch?


I think what you're saying is that you set up a printer in your home network before you got U-verse.  When U-verse was installed, your network topology and some settings changed and your network printer no longer works.

 

The easiest solution for this is often to delete the printers from your systems and re-do your initial network setup for the printer as if you just got it.  There may be a simpler solution to your paticular problem, but that would depend on exactly what's going on.

 

 


PurdueSue wrote:

Since having U-verse installed my printer will not work.  I always get the 'is not communicating' error message.  What can be done to fix this glitch?


I think what you're saying is that you set up a printer in your home network before you got U-verse.  When U-verse was installed, your network topology and some settings changed and your network printer no longer works.

 

The easiest solution for this is often to delete the printers from your systems and re-do your initial network setup for the printer as if you just got it.  There may be a simpler solution to your paticular problem, but that would depend on exactly what's going on.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: U-verse caused printer to stop working.

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Nov 7, 2012 1:54:17 PM
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ACE - Master

My wireless HP printer has a network setup that I had to do to get it to print on my home network. You should check there, it's probably still trying to connect to your old network.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

My wireless HP printer has a network setup that I had to do to get it to print on my home network. You should check there, it's probably still trying to connect to your old network.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: U-verse caused printer to stop working.

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Nov 7, 2012 8:15:03 PM
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ACE - Master

Yep.  Same thing happened here.  Easy to take care of.  I just reinstalled the HP printer from the disk and, when the question came up, I clicked on the box to install wireless.  That took care of it.  I've had to do this a few times....whenever upgrading printing software or....as in most recently....when upgrading to Windows 8.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher

Yep.  Same thing happened here.  Easy to take care of.  I just reinstalled the HP printer from the disk and, when the question came up, I clicked on the box to install wireless.  That took care of it.  I've had to do this a few times....whenever upgrading printing software or....as in most recently....when upgrading to Windows 8.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: U-verse caused printer to stop working.

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Jan 28, 2014 5:17:49 PM
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I have a similar problem.  My printer is on the new ATT wireless network in my house, but Macs get "printer not responding" error when trying to print from any application.  I have reinstalled the printer, and deleted the printer from the Macs and then added it back, but to no avail.

I've heard that I might need to change the MAC filtering on the network, but I don't know how to do that.  Any ideas?

I have a similar problem.  My printer is on the new ATT wireless network in my house, but Macs get "printer not responding" error when trying to print from any application.  I have reinstalled the printer, and deleted the printer from the Macs and then added it back, but to no avail.

I've heard that I might need to change the MAC filtering on the network, but I don't know how to do that.  Any ideas?

Re: U-verse caused printer to stop working.

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Jan 28, 2014 11:12:39 PM
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I managed to solve this myself, by changing the printer options from Manual to Automatic.  Phew!

I managed to solve this myself, by changing the printer options from Manual to Automatic.  Phew!

Re: U-verse caused printer to stop working.

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