xbox gamer's profile

Contributor

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1 Message

Saturday, January 25th, 2014 12:12 AM

My xbox 360 can't obtain an IP address from my modem

Having trouble connecting my XBOX to my Wi-Fi connection.

Employee

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581 Messages

10 years ago

Hello xbox gamer,


I apologize about the trouble you are having to connect your XBOX to your Wireless Network. I sent you a Private Message to continue working with you and ensure it is connected. I look forward to help you resolve this.


SadathCS
ATTU-verseCare

Contributor

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3 Messages

10 years ago

I am also having this problem. Please AT&T help me too. 

 

Did they resolve your problem?  

 

Thanks

Contributor

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3 Messages

10 years ago

Please help me solve this problem as well. Thanks.

ACE - Expert

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34.7K Messages

10 years ago

@ChaseW , please click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope envelopein the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

Contributor

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3 Messages

10 years ago

Thanks Jeff, will do.

Community Support

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6.7K Messages

10 years ago

Just an update for ChaseW's issue. We were able to do a factory reset on the Xbox 360 and everything is working once again.

 

-David T

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