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Posted Nov 18, 2013
3:08:43 PM
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Are Wires Suitable?

I was just notified that U-verse is now available to my home. Before we were "too far away" from the node or whatever although I am unaware of anything different in the neighborhood.

 

I am interested in U-verse for all three service but have a concern about the suitability of the existing phone and cable coax wires now in the house.  They have been there for 41 years and the drop goes to a ATT "box" in the back yard that I know floods half way up it every few years. It has been "replaced" three times.  The Comcast cable coax splits 4 ways in an upstairs closet. My current cable, phone and DSL service seems OK but I don't want to commit to a change until I can feel more assured that the existing infrastructure won't degrade things a great deal or prevent needed connectivity.   Should I be concerned?

I was just notified that U-verse is now available to my home. Before we were "too far away" from the node or whatever although I am unaware of anything different in the neighborhood.

 

I am interested in U-verse for all three service but have a concern about the suitability of the existing phone and cable coax wires now in the house.  They have been there for 41 years and the drop goes to a ATT "box" in the back yard that I know floods half way up it every few years. It has been "replaced" three times.  The Comcast cable coax splits 4 ways in an upstairs closet. My current cable, phone and DSL service seems OK but I don't want to commit to a change until I can feel more assured that the existing infrastructure won't degrade things a great deal or prevent needed connectivity.   Should I be concerned?

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Nov 19, 2013 4:27:45 AM
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Edited by aviewer on Nov 19, 2013 at 9:30:37 AM

calliedo - Hopefully MT is getting some sleep after putting together that great answer at 3am, So, I would jump in on these two easy ones.

Yes, the WAP and RG are two separate devices connected by cat5. The RG is combo modem/router for internet & TV. WI-fi is internet only. WAP is only wi-fi for STB/TV.

The lower use TV is used for the DVR because most only support three HD & you need to watch the fourth HD on another STB, A new rollout supporting the fourth HD makes this moot.

It should be connected cat5 because it is the conduit through the RG for whole house DVR. COAX may work well, but why take a chance, If it is near the RG it is just a short patch cord. The leg between the RG & DVR carries more data than any other leg & in both directions.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Are Wires Suitable?

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Nov 18, 2013 5:06:22 PM
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With a U-Verse install, if the installer needs to replace the current wires and run new ones, the first 3 cables are free. U-Verse runs best on CAT5e cable, so in most circumstances, the installer will pull new CAT5 wiring to the RG (modem) and to at least one set top box (DVR). If you're only putting in 3 TV's, the most likely course that the installer will take is to put wireless boxes in the other two locations. If new wiring needs to be pulled, it could take a few hours, but in the end, I believe you'll have a much better experience with TV. I know I wouldn't trade my existing services (U-Verse - all three products) for anything.

With a U-Verse install, if the installer needs to replace the current wires and run new ones, the first 3 cables are free. U-Verse runs best on CAT5e cable, so in most circumstances, the installer will pull new CAT5 wiring to the RG (modem) and to at least one set top box (DVR). If you're only putting in 3 TV's, the most likely course that the installer will take is to put wireless boxes in the other two locations. If new wiring needs to be pulled, it could take a few hours, but in the end, I believe you'll have a much better experience with TV. I know I wouldn't trade my existing services (U-Verse - all three products) for anything.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 18, 2013 6:14:17 PM
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Thanks for the quick response. ?I have tried to get some of these questions answered with the chat folks but to no avail. And it seems no one will look at what is required for my installation until I say "yes" to the package. I just don't want to be surprised after the fact with poor old existing, or expensive new connections I had not planned for.

I would be connecting to a total of 4 TVs. ? ?So to see if I understand... as I am not sure of your terms "wires," "cables," ?and "pull." ?Are you saying that the drop to the back of the house would likely not change... but CAT5 cable would likely be run from there to the RG? And from the RG to the DVR and to the current phone wire system for the land line phones? ?The other three TVs would be "wireless" connections to the RG, and that the current coax TV cables would not be used at all? ?Thanks for your patience.
Thanks for the quick response. ?I have tried to get some of these questions answered with the chat folks but to no avail. And it seems no one will look at what is required for my installation until I say "yes" to the package. I just don't want to be surprised after the fact with poor old existing, or expensive new connections I had not planned for.

I would be connecting to a total of 4 TVs. ? ?So to see if I understand... as I am not sure of your terms "wires," "cables," ?and "pull." ?Are you saying that the drop to the back of the house would likely not change... but CAT5 cable would likely be run from there to the RG? And from the RG to the DVR and to the current phone wire system for the land line phones? ?The other three TVs would be "wireless" connections to the RG, and that the current coax TV cables would not be used at all? ?Thanks for your patience.

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Nov 18, 2013 11:58:29 PM
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The drop needs to be cat3, if open NID (network interface device) side of or back of home need blue/blue white pair and orange/ orange white pair....if this is not your drop then needs replaced....no charge...does not count as one of three free wire runs.

NID would need to be updated or replaced completely, likely new ground clamp and ground wire, all no charge.
From NID to RG (residential gateway) need a cat5 homerun, if already present great, if not new wiring counts as one of three free.

Ideally RG should be center of home to provide best wifi coverage, set top boxes can be either existing coax (all ends replaced, ideally wall plates replaced if used and coax splitter replaced). Receivers can also be Ethernet connection(s) requiring new cable wiring (can be billable)

The system can only support two wireless receivers (one time fee of $49 each plus $7 per month) so your fourth tv would have to be hardwired (coax or Ethernet) .

Phones would need to be backfeed from,RG to distribution point.

From my perspective, if all internet devices are wireless (no hardwired computer), place the RG next to lower usage TV near center of house. That TV will receive the DVR on a 6 foot pre made Ethernet cable. The WAP (wireless access point) also on 6 foot pre made Ethernet cable. Install two wireless receivers (cost $98 added to install), use existing coax at that location to feed fourth TV. Note two wireless receivers should be closer TVs to WAP to provide best signal.

If desire to save $s, have all four TVs hardwired, could do three on coax provided each has its own run from coax splitter, cannot have multiple splitters in system.

Please note that this does not address type of install, what is maximum internet speed available at your address?
If 18 M (max plus) may be bonded pair, if outside issue(s) tech will need a helper ticket for outside lineman.
In ideal homes prewired, with good drop, and new NID install could be 2.5 hours, normal expect 4 to 6 hours, if issues 7 to 9 hours. Someone 18 or older is required to be there the entire time (can play tag to exchange individual available)

DO NOT CANCEL existing services till install is completed, DO have all furniture moved away from walls needing access to wall plates,cable ends, etc.

Many customers I have installed had TWC, and are very pleased with better picture quality, one even stated Uverse standard (3 digit channel) was better than TW HD channels.
The drop needs to be cat3, if open NID (network interface device) side of or back of home need blue/blue white pair and orange/ orange white pair....if this is not your drop then needs replaced....no charge...does not count as one of three free wire runs.

NID would need to be updated or replaced completely, likely new ground clamp and ground wire, all no charge.
From NID to RG (residential gateway) need a cat5 homerun, if already present great, if not new wiring counts as one of three free.

Ideally RG should be center of home to provide best wifi coverage, set top boxes can be either existing coax (all ends replaced, ideally wall plates replaced if used and coax splitter replaced). Receivers can also be Ethernet connection(s) requiring new cable wiring (can be billable)

The system can only support two wireless receivers (one time fee of $49 each plus $7 per month) so your fourth tv would have to be hardwired (coax or Ethernet) .

Phones would need to be backfeed from,RG to distribution point.

From my perspective, if all internet devices are wireless (no hardwired computer), place the RG next to lower usage TV near center of house. That TV will receive the DVR on a 6 foot pre made Ethernet cable. The WAP (wireless access point) also on 6 foot pre made Ethernet cable. Install two wireless receivers (cost $98 added to install), use existing coax at that location to feed fourth TV. Note two wireless receivers should be closer TVs to WAP to provide best signal.

If desire to save $s, have all four TVs hardwired, could do three on coax provided each has its own run from coax splitter, cannot have multiple splitters in system.

Please note that this does not address type of install, what is maximum internet speed available at your address?
If 18 M (max plus) may be bonded pair, if outside issue(s) tech will need a helper ticket for outside lineman.
In ideal homes prewired, with good drop, and new NID install could be 2.5 hours, normal expect 4 to 6 hours, if issues 7 to 9 hours. Someone 18 or older is required to be there the entire time (can play tag to exchange individual available)

DO NOT CANCEL existing services till install is completed, DO have all furniture moved away from walls needing access to wall plates,cable ends, etc.

Many customers I have installed had TWC, and are very pleased with better picture quality, one even stated Uverse standard (3 digit channel) was better than TW HD channels.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 19, 2013 3:56:24 AM
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Much appreciated. A great answer... you addressed each of my questions/concerns in a very clear way. Two additional questions... Are the WAP and the RG two seperate devices normally connected by CAT5?  And why your suggestion that the lower use TV be the one nearest the RG on an Ethernet cable   (perhaps because it wouldn't count as a wire run but Ethernet is not as good as CAT5?)

Much appreciated. A great answer... you addressed each of my questions/concerns in a very clear way. Two additional questions... Are the WAP and the RG two seperate devices normally connected by CAT5?  And why your suggestion that the lower use TV be the one nearest the RG on an Ethernet cable   (perhaps because it wouldn't count as a wire run but Ethernet is not as good as CAT5?)

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Nov 19, 2013 4:27:45 AM
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Edited by aviewer on Nov 19, 2013 at 9:30:37 AM

calliedo - Hopefully MT is getting some sleep after putting together that great answer at 3am, So, I would jump in on these two easy ones.

Yes, the WAP and RG are two separate devices connected by cat5. The RG is combo modem/router for internet & TV. WI-fi is internet only. WAP is only wi-fi for STB/TV.

The lower use TV is used for the DVR because most only support three HD & you need to watch the fourth HD on another STB, A new rollout supporting the fourth HD makes this moot.

It should be connected cat5 because it is the conduit through the RG for whole house DVR. COAX may work well, but why take a chance, If it is near the RG it is just a short patch cord. The leg between the RG & DVR carries more data than any other leg & in both directions.

calliedo - Hopefully MT is getting some sleep after putting together that great answer at 3am, So, I would jump in on these two easy ones.

Yes, the WAP and RG are two separate devices connected by cat5. The RG is combo modem/router for internet & TV. WI-fi is internet only. WAP is only wi-fi for STB/TV.

The lower use TV is used for the DVR because most only support three HD & you need to watch the fourth HD on another STB, A new rollout supporting the fourth HD makes this moot.

It should be connected cat5 because it is the conduit through the RG for whole house DVR. COAX may work well, but why take a chance, If it is near the RG it is just a short patch cord. The leg between the RG & DVR carries more data than any other leg & in both directions.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Are Wires Suitable?

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