A big thank you

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@Jackster0409 wrote:
I just wanted to say that Scott, the technician who fixed my phone/internet was a 20 on a 1-10 scale! He was friendly, professional, knowledgeable and polite. I hope the someone with AT&T will see this and appreciate Scott.

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That's great to hear, @Jackster0409, we'll do our best to pass your thanks along!

Dave

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@Jackster0409 wrote:
I just wanted to say that Scott, the technician who fixed my phone/internet was a 20 on a 1-10 scale! He was friendly, professional, knowledgeable and polite. I hope the someone with AT&T will see this and appreciate Scott.

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That's awesome! If you shoot us a private message by clicking here and include your information (Name, day of the appointment, account number, phone number, etc.) we can make sure this gets passed along to his management team. 

I really appreciate you taking the time to post this. I know once Scott sees this, you're absolutely going to make his day. 

Thank you I will use tech 20 to get my phone problem fix. 

I am sorry I thought the tech's number was 20 i am so dumb. But I will let one of the tech fix my phone. Thank you

I did not have that kind of experience with the att tech I was transferred to.  He said I would have to pay a fee for him to assist me.  Seriously?!?!  After paying $283.00 for my monthly service and y'all want to squeeze me for more $$$??  Xfinity here I come.