Remove old comcast cable line

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Remove old comcast cable line

When my husband and I moved to our current house, we signed up with AT&T Uverse and were with them for a year. It was great but expensive, so we switched to Comcast Xfinity the year after. They came in and strung a cable line from the pole diagonally across the backyard to the house, about eight feet off the ground. Huge eyesore. The Xfinity service was terrible so we dropped them and are back with Uverse, but are stuck with that crappy useless line. They won't remove it since we aren't their customer anymore. It has been suggested to me that we call the local phone company, but that is Bellsouth which is now owned by AT&T. So is there any way to pay an AT&T technician to come remove this unused line? I will pay for it - I just want it gone!

Message 1 of 19 (20,995 Views)
ACE - Master

Re: Remove old comcast cable line

[ Edited ]

gregzoll_1 wrote:

hpmsrm wrote:

WOW, I'm glad we have all buried lines here in our neighborhood.

 

When we had the techs out here to the house last week.....one of them discovered that the cable routing from the NID into the house went through the old, clearly labeled, Comcast entry-box.  He told me that was illegal and pulled it out of the box.  I asked that he water proof the connection between the cables at that point....which he did.  Now that old box's only purpose is to cover the hole in the side off the house where the cables enter.  I'd remove and discard the box but then I'd have a hole to cover and that would probably look worse than the box.....so I just leave it.


The problem with buried lines is that a poorly placed shovel or spade, ruins your day, and then you have to wait for a day or so to get the premise tech to come out and repair the line, or pull a new line.  Also critters love to chew on flooded cable when it is in the ground, and there is a certain fungi in some parts of the country, that just loves flooded cable, and will eat the jacket like no tomorrow, leaving you with bare copper after about 5 to 10 years.


Well.....I'll endur all those possibilities in exchange for not having huge, unsightly lightning rods all over the neighborhood with cables that can lead those hits right into my house.   And yes.....it happens.....because it has happened to us.  It's not an enjoyable experience.

 

As or legalities....I did not mean to infer that running the AT&T cable through the same hole in the side of the house that the old Comcast cables ran through was illegal.  The Tech told me that they were under strict instructions to not allow AT&T cables to run through the Comcast entry box.  So he removed it....and stuffed it behind the box.  It still passes through that same hole in the wall.  Silly in my opinion.

 

 

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 19 (20,624 Views)

Re: Remove old comcast cable line


hpmsrm wrote:

gregzoll_1 wrote:

hpmsrm wrote:

WOW, I'm glad we have all buried lines here in our neighborhood.

 

When we had the techs out here to the house last week.....one of them discovered that the cable routing from the NID into the house went through the old, clearly labeled, Comcast entry-box.  He told me that was illegal and pulled it out of the box.  I asked that he water proof the connection between the cables at that point....which he did.  Now that old box's only purpose is to cover the hole in the side off the house where the cables enter.  I'd remove and discard the box but then I'd have a hole to cover and that would probably look worse than the box.....so I just leave it.


The problem with buried lines is that a poorly placed shovel or spade, ruins your day, and then you have to wait for a day or so to get the premise tech to come out and repair the line, or pull a new line.  Also critters love to chew on flooded cable when it is in the ground, and there is a certain fungi in some parts of the country, that just loves flooded cable, and will eat the jacket like no tomorrow, leaving you with bare copper after about 5 to 10 years.


Well.....I'll endur all those possibilities in exchange for not having huge, unsightly lightning rods all over the neighborhood with cables that can lead those hits right into my house.   And yes.....it happens.....because it has happened to us.  It's not an enjoyable experience.

 

As or legalities....I did not mean to infer that running the AT&T cable through the same hole in the side of the house that the old Comcast cables ran through was illegal.  The Tech told me that they were under strict instructions to not allow AT&T cables to run through the Comcast entry box.  So he removed it....and stuffed it behind the box.  It still passes through that same hole in the wall.  Silly in my opinion.

 

 


 

Probably from all the people walking around their houses, seeing those Comcast boxes, and thinking hey, I've got Uverse I can just rip that old Comcast box off the wall and putty up the whole.Smiley Wink

 

 

 




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Message 17 of 19 (20,613 Views)
Highlighted
ACE - Master

Re: Remove old comcast cable line

I asked the tech to just go ahead and remove the Comcast box and replace it with one from AT&T.  He said that was definitely forbidden.  Stupid me......I didn't think fast enough to suggest that he just leave an AT&T box with me.  I have no scrupples about removing that Comcrap equipment.   Alas, I dropped the ball.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 19 (20,584 Views)
Expert

Re: Remove old comcast cable line

[ Edited ]

@carolin6357

I hope you cut the cable, just do it.  As long as none of your neighbors are connected to it.  Of course, Comcrap would like it to stay there in case YOU want to come back to them (or a future resident signs up).  Less work for them...tough!

 

We're underground here, but when I was having a new fence put in (over utility easement), Comcrap was the ONLY utility who did not show up to mark the lines!  Guess which line got cut?  Neighbors were mad (I had U-verse), and Comcrap tried to bill me for their error.  I won as I had proof of the order and they didn't show.

 

Yards of their coax underground in my yard and on the garage.  I asked an ATT tech to make sure it was dead (later service call, unrelated) so I could cut and pull it all out.  He went ahead and snipped it for me.  Smiley Happy  All I had to do was remove all the underground line.

 

Let us know what happened.  Smiley Wink

Message 19 of 19 (20,111 Views)
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