01-23-2014 3:46 PM
I recently upgraded from 12Mbps to 18Mbps. When I talked to CS on the phone to make the appointment I was told I can only go to 18Mbps and not 24Mbps. When the installer came out he said I should easilyi be able to get 24Mbps if not 45Mbps(with extra equipment for dual pair wires).
He said that I'm only 950ft from the V-RAD. I don't even think it's that far(I know where it's at). It's only about 200-300 linear feet. Of course the wire may not go in a straight line.
So what's the deal? How close to the V-RAD do I need to be to get the different speeds?
01-23-2014 3:47 PM
Sorry if this is on the wrong board. I tried to post it on the internet board but it woyuldn't let me.
01-23-2014 7:36 PM
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