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Re: Veteran discount not passed down from samsung

Contributor

Veteran discount not passed down from samsung

I was just plan to get the internet hooked up because the contract with comcast expired and the cost almost doubled.  Well I guess the technician didn't have all the items he need so he made a call and had this individual bring the item he need to complete the job.  Well this individual was a sales representative. To make along story short not did I only get the internet but cable, wireless and with the $900.00 S-10 Galaxy Samsung phone which I was able to keep my phone # I had with my carrier at the time.  My Combat Veteran status came up and with the copy of my DD-214 I gave to the Sales Rep I received a discount on both services, Wireless and TV/Internet.  Now on the product that being the ($900.00 GALAXY S-10 SAMSUNG CELL PHONE) there was no Veteran discount.  Now this is my issue when going direct to Samsung online they offer a 40% discount right off the top for Veterans for not just cell phones but all products they manufacture.  WHY IS IT THAT AT&T IS NOT PASSING DOWN THAT 40% DISCOUNT FOR SAMSUNG CELL PHONES TO VET'S?

 

HOW DOES THE SAYING GO IT IS NOT WHAT YOU KNOW BUT WHO YOU KNOW!  OK, BUT KNOW THIS IF IT WAS NOT FOR COMBAT VETERANS NONE OF THIS WOULD BE HERE!!! THIS INCLUDES AT&T,  PROPAGANDA AND CAPITALISM AT ITS' FINEST

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Message 1 of 6
ACE - Expert
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎10-14-2019 11:06 AM

Re: Veteran discount not passed down from samsung

It says right on Samsung’s website the military discount is only for online purchases and only for products bought direct from Samsung. Apple also has a military discount but only if bought from Apple.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 6
Contributor

Re: Veteran discount not passed down from samsung

Yes,I stated if you purchased from samsung direct online but still the sales rep could of inform me of that but they didn't

Message 3 of 6
Employee

Re: Veteran discount not passed down from samsung

@Veteran209the person that came to your door was a 3rd party salesperson, they do not work for at&t or directv, the reason they didnt say anything to you is

A) they arent required to tell you  you can only get a discount from Samsung

B) they come into town for a day and move on to the next town

C) would you expect chevron to tell you that shell has the same gas  for a cheaper price just down the road? and then get upset at chevron when you drive past shell and  see shells prices? chevron isnt going to pass down a discount based on shells gas prices

 

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Message 4 of 6
Contributor

Re: Veteran discount not passed down from samsung

Wait a minute did you read my feedback in full. The technician who was in
a at&t vehicle which I had to jump start for him to be able to leave called
this person to bring out a part he needed to complete the install of the
internet
Message 5 of 6
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ACE - Expert

Re: Veteran discount not passed down from samsung


@Veteran209 wrote:

Yes,I stated if you purchased from samsung direct online but still the sales rep could of inform me of that but they didn't


I don’t understand. Why would you expect an ATT sales rep to know about Samsung’s military discount? Are you saying the rep told you that you would get the discount?

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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