Explore & discover

Helpful Links

Premium channels just added? Didn't upgrade.

Highlighted
Contributor

Premium channels just added? Didn't upgrade.

We just turned our tv on for the first time in a couple of days. We noticed it had recorded the whole season of Shameless. Well what has been on already. But it is on showtime and that is not part of our package. We checked and now have all the movie channels. Anyone know what happened?
486 Views
Message 1 of 4
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎11-27-2016 11:00 PM

Re: Premium channels just added? Didn't upgrade.

Free national trial to all Driectv customers 11/24 - 11/27. Automatically on and off. Some of these trials may continue until 6am EST the start of the business day.

 

http://news.directv.com/

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 4
Contributor

Re: Premium channels just added? Didn't upgrade.

Thank you! I was worried for a minute- not that I minded getting a few episodes of my show 😉
Message 3 of 4
Tutor

Re: Premium channels just added? Didn't upgrade.

I received a DIRECTV solicitation call on May 2. The individual barely spoke intelligible English and read very fast from a script. It sounded like he said I could call an 800 number for a discount, if I decide to add premium channels, which I do not want. Today, May 3, I discovered he added Showtime to my account, without my permission. It feels like a scam. AT&T call centers should do a better job of vetting employees and their English competency, including accents. That is, if they really want the customer to clearly understand what is being said/sold. I have been an AT&T customer in one form or another for over 45 years. This event is a real change in their approach to customer marketing.

Message 4 of 4
Share this topic
Share this topic
Additional Support