Some what the same here. I called and was told I agreed to $100.00 prepaid debit card. NO I confirmed with Ben 3 times when I scheduled it would be $200.00. I did receive the $100.00 prepaid debit card and figured it was the Friends & Family referral offer for $100.00 that the installer gave us the day of installation 3/4/2017. I called 3/30 and was told by Alia & Supervisor Eric that the F & F referral offer ended in December. Well than why did the installer give me certificates that are clearly marked offer expired 12/31/2017. I called again today and spoke with Supervisor Ervin. Same song and dance with them. Our S-I-L followed the instructions and they still haven't received their card either. If ATT & Directv don't want to honor their promotions they are mailing out, they should not send them to people. . . It is FALSE ADVERTISING!!!!!