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Identiy Verfication


Identiy Verfication

My daughter is trying to set up her own account for internet access, she just graduated from the US Air Force Academy as an officer and STILL is struggling with this process.

The system is asking her identity verification questions that are ridiculous. A phone number from when she was 2 years old, etc. 

She has a drivers license and passport and military ID. 

Seriously. This is crazy. 

I'm trying to help

Her mom 


Message 1 of 2

Re: Identiy Verfication

Hi @anneise,


Military veterans are eligible to receive special discounts online. To qualify online, you'll need:

  • VetRewards card from Veterans Advantage.

    If you don't have one, Sign up online today.

  • Veteran designated driver’s license.

    (Not a valid form of ID online in Hawaii, Nebraska, New Jersey, Oregon, and Virginia)

Veteran ID Card (VIC)

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!


Lafayette, AT&T Community Specialist

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