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How To questions for new iOS app

Just got the new app on mar 2, 2024 for my Houston Uverse account. There are several things I could do on the old app that I haven’t figured out how on the new app. I’ll just name one for now. When looking at the guide to see what is on, there are several channels missing.  Example NBC ch 1002

Questions

289

28

Missing Ch1459 on UVerse TV

Ch1459 no longer available on UVerse TV ... please get this restored with the provider ZLiving .... we are paying for it in the U300 package and it should not be dropped.

Questions

385

7

0

I can not log back in to the U-verse App

I updated the app on my iphone and now the icon has a U-verse symbol but the name says DirecTV. When I try to login the App freezes after I give my credentials.

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22

4

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Accepted Solution

Official Solution

Paramount+ and Showtime

Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it.  In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show

Questions

4.3K

18

Accepted Solution

Official Solution

How long can I go without paying my bill

I need to wait until next week to pay my bill but no I don?t want my service cutoff

Questions

16

2

0

Accepted Solution

Can't sign into Max like others

This seems to be a common problem: https://forums.att.com/conversations/account-features/cant-get-into-max/6476c101c3b1ef2541c738b6 https://forums.att.com/conversations/max-login-installation/why-cant-i-log-into-hbo-max-with-my-att-sign-in-info-when-its-included-with-my-wireless-plan/62e32e6d7

Questions

2.3K

26

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House Call

I moved into my townhome in 2022, two years ago next month. We have an issue with a cable connection on the second floor that I believe I am paying for but which does not work.  Is it possible to request an AT&T repair person to come out and do a check for me?   I realize it's b

Questions

36

3

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ATT removed bundle price from my bill, but can't fix it.

I am about 2 1/2 months into my contract with ATT. They have not given me the $100 visa gift card that was promised, and they removed the bundle price from my bill and conveniently can not put it back on. But oh yeah, I can switch to DirectTV and save money. Is there a way to get out of my contract

Questions

161

2

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Accepted Solution

Uverse Cisco boxes with fiber installation

I've had Uverse for 15 years. That included home phone, which I just discontinued. It also included TV with IPN330HD-SG-A and IPN4320-SG-A set top boxes, and of course the gateway. The fiber is coming Tuesday, but I have a genuine sense of foreboding that none of my Cisco uverse receivers will work

Questions

47

6

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Current free max with my elite package

Will I continue to receive Max as long as we don’t change plans. I had customer service guy tell me it was ending in March regardless. Does anyone know if this is tru?

Questions

86

2

0

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Accepted Solution

Uverse Cisco boxes with fiber installation

I've had Uverse for 15 years. That included home phone, which I just discontinued. It also included TV with IPN330HD-SG-A and IPN4320-SG-A set top boxes, and of course the gateway. The fiber is coming Tuesday, but I have a genuine sense of foreboding that none of my Cisco uverse receivers will work

Questions

47

6

0

Accepted Solution

Official Solution

How long can I go without paying my bill

I need to wait until next week to pay my bill but no I don?t want my service cutoff

Questions

16

2

0

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