Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Mar 20, 2014
8:14:19 PM
TV apps - not returning results - but network connected

anyone have this issue?  It's been happening for over 2 wks for me.  I right arrow - and it says loading apps and to wait- then i get the following:

1) apps not available at this time

2) no response at all

anyone have this issue?  It's been happening for over 2 wks for me.  I right arrow - and it says loading apps and to wait- then i get the following:

1) apps not available at this time

2) no response at all

TV apps - not returning results - but network connected

620 views
6 replies
(0) Me too
(0) Me too
Reply
View all replies
(6)
0
(0)
  • Rate this reply
View profile
Mar 20, 2014 11:05:22 PM
0
(0)
Professor

Press and hold the DASH button does it come back as internet connected?

Press and hold the DASH button does it come back as internet connected?

Re: TV apps - not returning results - but network connected

2 of 7 (9 Views)
0
(0)
  • Rate this reply
View profile
Mar 21, 2014 11:37:00 AM
0
(0)
Teacher

yes - says internet is connect...

yes - says internet is connect...

Re: TV apps - not returning results - but network connected

3 of 7 (9 Views)
0
(0)
  • Rate this reply
View profile
Mar 21, 2014 2:07:56 PM
0
(0)
Professor

Have you tried a red button reset behind the access card door?

Have you tried a red button reset behind the access card door?

Re: TV apps - not returning results - but network connected

4 of 7 (9 Views)
0
(0)
  • Rate this reply
View profile
Mar 27, 2014 4:40:31 PM
0
(0)
Teacher

tech support told the Direct TV serviceman who came that I have to open ports 1701, 8080, 8082, 8843 to get TV APPS working.  all other internet connects work (on demand, youtube, the music).  so why would only TV APPS not work?

so what are the right ports of another person was told 710 for on demand?   (netgear gateway). 

tech support told the Direct TV serviceman who came that I have to open ports 1701, 8080, 8082, 8843 to get TV APPS working.  all other internet connects work (on demand, youtube, the music).  so why would only TV APPS not work?

so what are the right ports of another person was told 710 for on demand?   (netgear gateway). 

Re: TV apps - not returning results - but network connected

5 of 7 (9 Views)
0
(0)
  • Rate this reply
View profile
Apr 2, 2014 3:38:56 PM
0
(0)
Contributor

yes I have the same problem also my Genie to go stopped working

yes I have the same problem also my Genie to go stopped working

Re: TV apps - not returning results - but network connected

6 of 7 (9 Views)
0
(0)
  • Rate this reply
View profile
Apr 10, 2014 8:10:52 AM
0
(0)
Teacher

suddenly is working... and i didn't do anything.

figures...

suddenly is working... and i didn't do anything.

figures...

Re: TV apps - not returning results - but network connected

7 of 7 (9 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post