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Posted Dec 18, 2013
2:03:14 PM
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Facebook

I juat got the Genie receiver and when trying to use the FB app I get the email from DTV but when I click on it I get this message:

An error occurred when authenticating your account.

Can anybody help me with this. My FB account is working fine.

I juat got the Genie receiver and when trying to use the FB app I get the email from DTV but when I click on it I get this message:

An error occurred when authenticating your account.

Can anybody help me with this. My FB account is working fine.

Facebook

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Dec 18, 2013 4:29:55 PM
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ACE - Expert

It can take a couple of days for the TV Apps and other internet-based features to become fully functional.

It can take a couple of days for the TV Apps and other internet-based features to become fully functional.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 1, 2014 5:45:01 AM
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I also have the Genie Box and have been trying for 2 months to login to FB. I got as far as you did but most of the time I don't even get that far. I get the message "Social services are temporarily unavailable. Please try again later." more often than not. I have reset my box and have called DirecTV and got absolutely nowhere. I have pretty much given up. 

I also have the Genie Box and have been trying for 2 months to login to FB. I got as far as you did but most of the time I don't even get that far. I get the message "Social services are temporarily unavailable. Please try again later." more often than not. I have reset my box and have called DirecTV and got absolutely nowhere. I have pretty much given up. 

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