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can’t login to directv app

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can’t login to directv app

I can’t log into my directv app from any device. i clicked “more info” and it took I to the att.com/myAT&T. I signed in with my at access Id using the same ID as directv app and it worked! however, when I tried to follow the MY Direct TV prompts -  i saw the “watch tv” selection and i clicked on it and it took me Right back to the directv app! tell me how to fix this..more problems since at&t purchased DTV.. anyway. do i need to create yet another access Id? help!

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Administrator

Re: can’t login to directv app

Hi, @bluemountains09!

 

We can take a look into this for you. Can you let us know if you're inquiring about your DIRECTV(satellite) or DIRECTV NOW(streaming) service? Let us know so we can properly provide you the correct assistance. Thanks!

 

Frank, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: can’t login to directv app

It works now but why I don’t know why or if it will continue to work. Btw..
I never mentioned directv now.
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