Explore & discover

Helpful Links

Re: WatchTV technical support. AT&T have issues

Tutor

Re: WatchTV technical support. AT&T have issues

I just switched to ATT from Verizon.  Three lines.  Unlimited.  I get the text that says I have 30 channels free.  Great, in theory.  The app says I don't have the right plan.  Yet I do.  I'm ready to ditch ATT, walk away and go back to Verizon.  

1,611 Views
Message 1 of 3
Administrator

Re: WatchTV technical support. AT&T have issues

Hey @Baldguy,

 

We can help! Since we have to take a closer look into your account for this, I've sent you a private message requesting your account details. Check your forum inbox (envelope icon at the top) and let's continue the conversation there!

 

Dan, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Tutor
Solution
Accepted by topic author
Accepted by Baldguy
‎11-16-2018 8:39 AM

Re: WatchTV technical support. AT&T have issues

Problem solved.  ATT allows for 1 Watch TV account per ATT wireless account.  Our wireless account is 3 lines, but one account.  My wife authenticated the Watch TV, then created her login.  I was trying to do the same.  But couldn't. Because I needed to use her login.  

Tags (1)
Message 3 of 3
Share this topic
Share this topic
Announcements
Additional Support