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Re: WatchTV technical support. AT&T have issues


Re: WatchTV technical support. AT&T have issues

I just switched to ATT from Verizon.  Three lines.  Unlimited.  I get the text that says I have 30 channels free.  Great, in theory.  The app says I don't have the right plan.  Yet I do.  I'm ready to ditch ATT, walk away and go back to Verizon.  

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Re: WatchTV technical support. AT&T have issues

Hey @Baldguy,


We can help! Since we have to take a closer look into your account for this, I've sent you a private message requesting your account details. Check your forum inbox (envelope icon at the top) and let's continue the conversation there!


Dan, AT&T Community Specialist

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Accepted by Baldguy
‎11-16-2018 8:39 AM

Re: WatchTV technical support. AT&T have issues

Problem solved.  ATT allows for 1 Watch TV account per ATT wireless account.  Our wireless account is 3 lines, but one account.  My wife authenticated the Watch TV, then created her login.  I was trying to do the same.  But couldn't. Because I needed to use her login.  

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