Contributor
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1 Message
Feeling Screwed About Rewards Card
I call to activate my $100 rewards card today and as I'm typing the info in I notice that it expired on 1/31/16. I received the card at the end of October and hadn't activated it yet. After speaking with a representative he said that he nor his manager could re-issue another card. I think that's extremely unfair and this will stop me from recommending others to U-Verse.
skeeterintexas
ACE - Expert
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27.7K Messages
8 years ago
You had the card IN HAND for 90 days and that wasn't enough time to activate it?
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danielorourke
Tutor
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5 Messages
8 years ago
Just cancel your service. I never received the postcard in the mail. They sent tons and tons of junk e-mails, but never anything.about the rewards cards. Personally I think it's a just a scam. Especially with limited time offer to collect. I thought I would be staying with AT&T for a long time, but I'm cancelling after 1 year with them next month.
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danielorourke
Tutor
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5 Messages
8 years ago
Never got the reward card.
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Constructive
Former Employee
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32.9K Messages
8 years ago
Did you go to the rewards center website to request it? as it states in My_thoughts response
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danielorourke
Tutor
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5 Messages
8 years ago
Never sent me the post card, so I couldn't request them send it to me. Nothing the rewards center could do, that sealed the deal. Contractual obligation is up next month, time to move on to next carrier.
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