Contributor
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1 Message
Uverse Blocking SMTP port 25
We have a small business account and Uverse is blocking Port 25. WE are strictly locked down for relaying, we need to be able to send mail out. How can we get it unlocked ? I know this is possibel and we need assistance.
Thank you.
MorganCS
Former Employee
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549 Messages
10 years ago
Hey @mrg5000
You are correct, the U-verse Gateways do block the SMTP filter by default but, I'll be glad to assist you with this. I'm going to send you a Private Message that will land in your inbox and we will move forward from there. Thanks! 🙂
- MorganCS
- ATTU-verseCare
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muellerr
Contributor
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2 Messages
10 years ago
I am having this same issue. Please advise asap, thanks.
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hello muellerr,
I can help you take care of that. I sent you a Private Message to gather your account information and assist you further.
SadathCS
ATTU-verseCare
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oldeheritagestone
Contributor
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3 Messages
10 years ago
Me too. Please contact me. I need to be able to send out on port 25.
Thanks.
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JefferMC
ACE - Expert
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34.7K Messages
10 years ago
I suggest you click this U-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site) in a business day or three.
This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.
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oldeheritagestone
Contributor
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3 Messages
10 years ago
It appears others with the same problem were helped within hours of posting here.
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JefferMC
ACE - Expert
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34.7K Messages
10 years ago
Some were. But you have posted late on a Saturday and they don't always read posts on weekends. Come Monday your post may get overlooked. A PM is much less likely to get missed.
Up to you, though.
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oldeheritagestone
Contributor
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3 Messages
10 years ago
Yeah, I understand. Be assured I PM'd them already as well.
Sorry. Guess I'm a little aggravated at having spent most of the day troubleshooting firewalls, email servers, email clients - not to mention bouncing all-manner of authentication permutations off hosts and servers - just to arrive at the fact that the ISP themselves are blocking access.
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1997miata
Voyager
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2 Messages
10 years ago
Me, too please! I am having the same issue. Thank you!
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SadathCS
Employee
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581 Messages
10 years ago
Hi oldeheritagesto…,
I will be helping you with the request you sent us. I sent you a private message to gather some account information to proceed. Please check your inbox in the community to continue assisting you.
SadathCS
ATTU-verseCare
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