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sudden blackout in cell service

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sudden blackout in cell service

Yesterday and today we cannot call out on either phone from home. (02668)  The phones work fine when we're even three miles away.  Is there a cell tower problem?  If so, it would be great if you could do notifications. 

Thanks,

Melody

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Accepted by ATTKevin
‎05-24-2019 4:56 PM

Re: sudden blackout in cell service

Hello @Mamasi, and thanks for reaching out to the community for answers!

 

It would be our pleasure to check this out for you!

 

There was a reported service interruption in the West Barnstable area as of 5/20/2019. Please know that restoration has been completed as of today on 5/21/2019. We appreciate you bringing this to our attention, and do apologize for the inconvenience this may have caused.

 

To help report any disturbances in your area, you can utilize our AT&T Mark The Spot Article by downloading the mobile app onto your device for future use. Also you can connect your device to available WiFi to continue cellular connection. 

 

We hope this information helps, and have a wonderful day!

 

Dwight, AT&T Community Specialist


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