Six months ago I lost my samsung note 8 phone. I have been an att customer for 15 years. I needed a phone in my business, so I made an insurance claim on my account and in 24 hours received a new replacement phone. A couple of months later I found my note 8. A few days ago I tried using my "lost " note 8 and learned that it has been blocked for use on the ATT network. It is a good phone and I could certainly use it in my business as a backup phone. How might I go about getting it unblocked from the ATT network.
Nope. Just like when you make an insurance claim on a totaled car. The totaled car Then belongs to insurance provider. This is exactly the same thing. Asurion blacklisted your old phone and they own it you cannot use it.
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