The Samsung Galaxy S24
Amarslwt's profile

Contributor

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2 Messages

Thursday, October 11th, 2018 11:25 AM

i cannot update my s8 plus unlocked

I have been trying to update my s8 plus but ot always says CURRENT SOFTWARE IS UP TO DATE

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Official Solution

ACE - Sage

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117K Messages

6 years ago

Att phones update OTA, when in the USA, and using ATT SIM card and service.  You cannot update outside the USA. 

 

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Official Solution

Community Support

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231.3K Messages

6 years ago

Hello @Amarslwt!

Unfortunately AT&T phones cannot update outside the USA or  without using AT&T for service. Were you in the USA with an AT&T SIM installed, and using AT&T for service you could update your phone following the tutorials on our Device Support page.

We hope this helps!

Alexander, AT&T Community Specialist

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