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i cannot update my s8 plus unlocked

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i cannot update my s8 plus unlocked

I have been trying to update my s8 plus but ot always says CURRENT SOFTWARE IS UP TO DATE

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ACE - Sage
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Accepted by Amarslwt
‎10-11-2018 5:40 AM

Re: i cannot update my s8 plus

Att phones update OTA, when in the USA, and using ATT SIM card and service.  You cannot update outside the USA. 

 

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Re: i cannot update my s8 plus unlocked

Hello @Amarslwt!

Unfortunately AT&T phones cannot update outside the USA or  without using AT&T for service. Were you in the USA with an AT&T SIM installed, and using AT&T for service you could update your phone following the tutorials on our Device Support page.

We hope this helps!

Alexander, AT&T Community Specialist


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