Contributor
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1 Message
galaxy s8 dqa fix?
I'm getting constant dqa stopped messages on my new galaxy s8 plus. i know samsung has rolled out a fix for this but it doesn't appear to be available through at&t. i check my software update and it shows up to date. When is at&t going to roll out the fix for this issue? it's really annoying
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
7 years ago
Hi @aladale,
I wish we had a better answer, but currently @GLIMMERMAN76's response is correct. The hope is that Samsung will be able to put out a software update in the future to address this issue, but as of now, the only thing that is resolving it is the factory reset.
Here are the steps:
I know this isn't the ideal solution, and we'll update the community as soon as we know more.
Tim, AT&T Community Specialist
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@aladale
actually from what I have seen samsung still does not know what is causing the problem. I have a s8+ for both tmo and ATT and have not had this. The wife has a att s8 with no problems either.
http://www.androidauthority.com/fix-galaxy-s8-dqa-keeps-stopping-error-message-766402/
you can go to forget wifi and then log into wifi again. and that should clear it up. Here this is a tried fix I found and it does make since....
To permanently fix this "DQA keeps stopping" from popping up, go into your "Settings", open up your "Application Manager", in the top right corner is the options drop down menu (I think it is the 3 dots), turn on "Show System Apps". Now scroll down to "Wi-Fi Direct" and open its "Storage". "Clear Data" and the problem is solved!
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Papita
Contributor
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1 Message
7 years ago
Your recommendation doesn't work.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@Papita
then you would need to factory reset the phone.
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Bjunhwan
Tutor
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8 Messages
7 years ago
I am pretty sure SAMSUNG knows what's going on since the fix has been rolled out for all other carriers except ATT.
Just don't use WiFi until you get fix. or Factory reset if you cannot wait.
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Sblaisew
Contributor
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1 Message
7 years ago
Select Mid then customize, turn off background network usage.
This stops the DQA message from annoying you until at&t gets their version of a fix.
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