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galaxy note 2


galaxy note 2

I want to know why I am unable to update android 4.4.2 on my galaxy note 2 SGH-i317, 30% of the installation I receive a message saying that the installation was halted on. Galaxy Note 2 unlocked ATT carrier ROGERS thank you Marc


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Message 1 of 6
ACE - Professor

Re: galaxy note 2

As far as I know,Samsung Galaxy Note 2 SGH-317i got 4.4.2 updated over a month ago with AT&T (USA) ,Rogers,Bell & Telus (Canada).
 Maybe your phone memory are full,or the server are busy...just keep on trying.

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Message 2 of 6

Re: galaxy note 2

thank you verry mutch for your information , but i say for new release of android 4.4.2 is actualy disponible for donload, but it is impossible for me to update my note 2 the question I ask myself is that I live in canada and the phone just the usa
Message 3 of 6
Community Manager
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Accepted by galaxynote2
‎09-30-2015 1:39 AM

Re: galaxy note 2


Hello @galaxynote2 


Unfortunately the problem here is that AT&T pushed updates to AT&T models, but you need to be on AT&T's network to receive them. So Rogers is not going to push an update for your model. AT&T did, but because you're not using AT&T it can't reach/find you.



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Message 4 of 6

Re: galaxy note 2

Use Kies instead if OTA doesnt work.

Message 5 of 6

Re: galaxy note 2

Upgrade my phone to kitkat 4.4.2 from wifi is fails all time and given message that I I have lastes version and my android version is 4.1.1
Plase what can I do to soved my problem need support
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