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can not send or receive pictures in a text message

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Bassmaster44
Bassmaster44
Contributor

‎01-03-2019 6:13 PM

‎01-03-2019 6:13 PM

can not send or receive pictures in a text message

Samsung 640 xl windows phone.  I can send and receive text messages but I can not send or receive a picture in a text  message.  What are the correct mms settings?

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ATTCares
Administrator
Administrator

‎01-05-2019 9:28 AM

‎01-05-2019 9:28 AM

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎01-11-2019 11:17 AM

Re: can not send or receive pictures in a text message

Hi @Bassmaster44!

 

We know how important it is not to miss a beat with photo messaging, allow us to be of assistance!

 

You can access AT&T Device Support/ Lumina 640 XL and select "messaging" under Service/Network issues and follow the prompts to help get your picture messaging fully operational.

 

We hope this helps, and have a great weekend!

 

Dwight, AT&T Community Specialist

 

 

 

 


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