WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!
Recent issues with connecting to my WiFi. I have no issues connecting to other WiFi networks, at Best Buy, McDonald's, etc.
No connection issues with my laptop or my tablet, just the phone.
When I try to connect, it will go through authentication, then go to saved, secure, but not connect. Sometimes I get "authentication error". When/if it finally does connect, there is no internet connection.
Re: WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!
Thanks for reaching out. We apologize for the negative experience. Were you able to get this figured out at all? It sounds like it maybe the security settings on theWIFi router. If you are comfortable it would be worth adjusting these to see if this has any effect. Otherwise please try these steps.
Power off the device, remove the battery for two minutes, and replace it. Power back on. Then test. Is this does not work please try starting in safe mode. Here are the steps: http://bit.ly/1rvszQv. Run in safe mode for at least 2-4 hours and test your WIFI. If this does not work please back up all of your data. After backing up please try factory reset. http://bit.ly/1nbedJa.