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I just bouht a at&t Samsung galaxy 12.2 sm-p907a. How will I update the sofware

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ACE - Expert
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎12-27-2018 7:04 AM

Re: Upgrade

To update over the air, you must be on the AT&T network. There is a place in settings to update or you can go to the Samsung desk at Best Buy and they can manually update.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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Contributor

Re: Upgrade

Thanks for the quikq reply.

My problem is im in Canada and not AT&T costomer. My Android is at 4.4.2 . I like it to be at 5.0.2 lolipop . We don't have Samsung rep.why is this firmware not released since 2015? My tablet is locked by at&t for no reason .I have searched on line nothing available to unlock at&t upgrade .

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ACE - Sage

Re: Upgrade

Sorry, At&t devices can only update with AT&t software as @kdfederer wrote. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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