The Samsung Galaxy S24
Zeus99's profile

Contributor

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2 Messages

Thursday, December 27th, 2018 1:17 PM

Upgrade

I just bouht a at&t Samsung galaxy 12.2 sm-p907a. How will I update the sofware

Accepted Solution

Official Solution

ACE - Expert

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13.1K Messages

5 years ago

To update over the air, you must be on the AT&T network. There is a place in settings to update or you can go to the Samsung desk at Best Buy and they can manually update.

Contributor

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2 Messages

5 years ago

Thanks for the quikq reply.

My problem is im in Canada and not AT&T costomer. My Android is at 4.4.2 . I like it to be at 5.0.2 lolipop . We don't have Samsung rep.why is this firmware not released since 2015? My tablet is locked by at&t for no reason .I have searched on line nothing available to unlock at&t upgrade .

ACE - Sage

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116.4K Messages

5 years ago

Sorry, At&t devices can only update with AT&t software as @kdfederer wrote. 

 

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