Explore & discover

Helpful Links

Update OS from outside of US

Highlighted
Contributor

Update OS from outside of US

Dear Sir,
I am RipoN from Bangladesh. I used a Samsung S5 in your company a long times. Model is: SM-G900A and IME is: *** and also Android version is: 4.4.2. Now I want to update my phone the latest version But I can't. Because when I press "about device" and check update. But there is no new update in your server. So how can I update my phone please tell me the solution about it.
Thanks.

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

299 Views
Message 1 of 2
ACE - Sage
Solution
Accepted by topic author
Accepted by riponctg
‎03-25-2017 8:59 PM

Re: Update.....

You cannot update carrier branded phones unless you are in the USA.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support