Contributor
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2 Messages
Unlocking a Samsung Galaxy S7 Active
I have a samsung galaxy s7 active that I submitted an unlock request for. The directions indicated I should shut off the phone, remove the sim card, turn it on and enter the code. It didn't specify where. I followed the directions, entered the code in the dial pad and I got a message saying only emergency calls were allowed. Did the same thing again, this time inserting an inactive tracfone sim card. Got the same message. Although when I turned on the phone I got the message "SIM not provisioned MM#2".
Does this mean that the phone was/is already unlocked? I tried calling AT&T, I don't have active AT&T service and they weren't any help accept to send me another unlock code (which was the same as the first unlock code I received). Can anyone advise?
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Official Solution
formerlyknownas
ACE - Sage
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117K Messages
7 years ago
You need either:
An active non ATT SIM card (non MVNO too)
OR use alternate method.
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eyedontknow
Contributor
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2 Messages
7 years ago
I found this post and it appears that it worked:
Dec 2, 2016 6:01 PM
There is a method on Samsung phones without a different SIM card.
open the phone dialer
Type. #7465625*638*#
the space to enter unlock code will pop up.
Carefully enter the code.
Thanks! and I hope this helps someone else!
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bill7563
Contributor
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3 Messages
6 years ago
I tried this but the space to enter unlock code did not pop up. Does that mean the phone may already be unlocked?
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Candiaha123
Contributor
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1 Message
6 years ago
The network unlock code I received do not work
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