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Unlocking Galaxy S7 without sim

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Unlocking Galaxy S7 without sim

Per instructions, I've removed the sim card from Galaxy S7 and followed the instructions in the email.  Won't unlock.  However, when looking at the device unlock instructions in the PDF (not unlock instructions in email), it indicates that you should put the sim from new carrier in the phone.  Don't have a new sim.  Planning on taking phone abroad.  How do I insure that it's unlocked?  Thanks.

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Message 1 of 20
Administrator

Re: Unlocking Galaxy S7 without sim

Hello @Kate820,


The only way to confirm this type of device is unlocked would be by inserting a different carriers SIM card in it. We can also confirm if the code you received is correct in our system. I will send you a private message to double check this for you. Please check your Forum's Inbox shortly for this!


Jonathan, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
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Message 2 of 20
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by GLIMMERMAN76
‎05-09-2018 2:08 PM

Re: Unlocking Galaxy S7 without sim


@Kate820 wrote:

Per instructions, I've removed the sim card from Galaxy S7 and followed the instructions in the email.  Won't unlock.  However, when looking at the device unlock instructions in the PDF (not unlock instructions in email), it indicates that you should put the sim from new carrier in the phone.  Don't have a new sim.  Planning on taking phone abroad.  How do I insure that it's unlocked?  Thanks.


@Kate820

 

Put this in the dialer and hit send

 

#7465625*638*CODE# (CODE is the Unlock Code ATT sent you)

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 20
Contributor

Re: Unlocking Galaxy S7 without sim

Without putting another sim card in the phone, is there a way to tell if
it's unlocked? Entered the info you provided and only response was
"emergency calls only". Thanks!

Message 4 of 20
ACE - Expert

Re: Unlocking Galaxy S7 without sim

Did you get unlock successful?

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 20
Contributor

Re: Unlocking Galaxy S7 without sim

No. Message was "emergency calls only"
Message 6 of 20
ACE - Expert

Re: Unlocking Galaxy S7 without sim

Try using the dialer code without the code att sent you.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 20
Contributor

Re: Unlocking Galaxy S7 without sim

I'm selling my S7 Edge. I received the unlock approval email from AT&T. 

 

I have removed the existing AT&T SIM card, but I do not have another SIM card to replace it with. How can I ensure that the phone is unlocked for the buyer? Shall I just provide them with the email code and instructions so they can put in their SIM card when they get the phone? I want to make sure the transfer of ownership goes seamlessly.

Message 8 of 20
ACE - Sage

Re: Unlocking Galaxy S7 without sim

@SamsungMuskegon

Read the solution post!

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 20
Contributor

Re: Unlocking Galaxy S7 without sim

lol... Thanks. 

 

I think my phone may have already been unlocked by a tech at the store... I removed SIM, restored to factory settings, and get a Welcome screen tutorial that takes me all the way in to where I can see apps, etc. Obviously, no calls or anything can be made since there isn't a SIM, but it doesn't prompt me to put in my ATT provided code. Does this sound like I'm already unlocked and ready to go?

Message 10 of 20
ACE - Sage

Re: Unlocking Galaxy S7 without sim

No,  it doesn’t indicate one way or the other.   

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 20
Contributor

Re: Unlocking Galaxy S7 without sim

I have tried this a few times and only get "emergency calls only" message. Now I'm afraid if I continue it will be permanently locked to AT&T (after 5 attempts) permanently. Help, please.

Message 12 of 20
Tutor

Re: Unlocking Galaxy S7 without sim

The number is incorrect it should be...
Enter the following number on your dial paid (including the # sign)
#7465625*638*#

After entering it, it will show you the unlock screen. Then Enter your unlock code AT&T sent you and hit okay. Your phone is then unlocked successfully.

 

If you recently upgraded and unlocking the old phone just leave in the old unprovisioned SIM card in, it worked fine for me.

Message 13 of 20
ACE - Sage

Re: Unlocking Galaxy S7 without sim


@CheckUR6 wrote:

The number is incorrect it should be...
Enter the following number on your dial paid (including the # sign)
#7465625*638*#

After entering it, it will show you the unlock screen. Then Enter your unlock code AT&T sent you and hit okay. Your phone is then unlocked successfully.

 

If you recently upgraded and unlocking the old phone just leave in the old unprovisioned SIM card in, it worked fine for me.


The solution post  #7465625*638*CODE# (CODE is the Unlock Code ATT sent you)  Is correct.   

#7465625*638*

then code ATT sent

then #

If you have a non ATT sim this method is not required.  

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 20
ACE - Sage

Re: Unlocking Galaxy S7 without sim


@Hixter wrote:

I have tried this a few times and only get "emergency calls only" message. Now I'm afraid if I continue it will be permanently locked to AT&T (after 5 attempts) permanently. Help, please.


It means your phone can’t work on that carrier.  If it were locked it would say ‘sim not supported ‘. 

Very few ATT phones can work on Verizon or sprint if that’s what you’re trying to do.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 20
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