Employee
•
1 Message
Unlocked sprint note 5 wont activate.
The note 5 is unlocked from sprint and I went through all of the configuration steps including the apn settings. All I get is AT&T and 3G. The phone will not get past the hands free activation. What can I do?
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
230.7K Messages
5 years ago
Hello @B.Nito,
We can definitely assist you with activating your unlocked cell phone with AT&T. You can use our BYOD activation portal to activate your Note 5. Let us know if this helps.
Sean, AT&T Community Specialist
0
0
Tampus
Contributor
•
1 Message
5 years ago
My Samsung Galaxy Note5 works in 3G only. This is BYOD account and my phone was originally under KT Mobile in South Korea. Please I need help to boost up my phone to 4G.
0
0