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Unable to receive message from 1 person


Unable to receive message from 1 person

I am able to send text to my mom but I can't receive them anymore. Very annoying, she is not blocked the number is correct! I need this fixed. She has android just like I do. It was all of a sudden issue. Can anyone help?

Message 1 of 3
ACE - Professor

Re: Unable to receive message from 1 person

@willingham3 I'd try:

1. "force shutdown" of the messaging app

2. clear the app-cache of the same (messaging) app

3. reboot your device


Restart the messaging app, and test, I bet it works fine.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Accepted by topic author
Accepted by willingham3
‎05-17-2019 7:52 PM

Re: Unable to receive message from 1 person

I fixed it, had to delete the entire contact then it worked. Not sure why but it worked. Thanks everyone 

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