Contributor
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3 Messages
Saved password on My ATT
I saved my password on the "MY AT&T" app and now I cannot log out of the app. How do I reverse this so that I have to log in every time??. I dont want the app to open automatically!!
Contributor
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3 Messages
I saved my password on the "MY AT&T" app and now I cannot log out of the app. How do I reverse this so that I have to log in every time??. I dont want the app to open automatically!!
Accepted Solution
Official Solution
tim horton
Professor
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1.3K Messages
6 years ago
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tim horton
Professor
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1.3K Messages
6 years ago
Go to settings, app manager, my at&t app, storage, clear data.
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@maxamexibella
Cell account hacking is a common target for thieves. Please also add the requirement of a unique PIN/passcode to your account as well. This code would be required each time you sign in and each time you contact support or sales
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maxamexibella
Contributor
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3 Messages
6 years ago
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
Okay, I tried @tim horton method, didn’t work on android. Deleted the app, still signed the password in. But each time I must enter a PIN code because I added that requirement
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maxamexibella
Contributor
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3 Messages
6 years ago
found in google chrome settings where you can delete saved passwords. I had
a list, one was att, i deleted them all...didnt work. Im thinking it's
specifically saved on my phone. Still working on this...grrr
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mntaylor04
Contributor
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1 Message
6 years ago
I have an iPhone & this is how I resolved this.
- deleted the app,
- rebooted my phone,
- reinstalled the app,
- launched the app,
- once you get to the main screen it will prompt you to log into saved account,
- click the edit link to delete that saved account from the login screen,
- then you will be brought to a new login window to create your account login where the save password toggle is DISABLED
- create your login without enabling the save password toggle & you’re good to go!
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