Explore & discover

Helpful Links

Samung Galaxy s10+ pre-order questions

Contributor

Samung Galaxy s10+ pre-order questions

Hi! I'm looking to upgrade to the Galaxy s10+ and pre-order it tomorrow as early as possible.

I hear talk about getting free galaxy buds with them, but I get mixed signals when it comes to different carriers. Will I have that option here at AT&T? I really hope so, for the payment plan it'd be amazing!

Can someone get back to me on this as soon as possible? I'm looking to pre-order the second it's available!

Thank you.

11,460 Views
Message 1 of 10
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎02-25-2019 12:48 PM

Re: Samung Galaxy s10+ pre-order questions

Good morning @nataay,

 

We'd be glad to assist you. Currently, we do not have a deal that offers free galaxy buds. Howeve, we do have a deal that allows you to Buy an eligible Samsung Galaxy and get a second one free. Follow the link provided for more information. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.

 


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 10
Contributor

Re: Samung Galaxy s10+ pre-order questions

Do you get a choice of color with the free galaxy buds?

Do you receive the galaxy buds the same day as your 10+?

Message 3 of 10
ACE - Expert

Re: Samung Galaxy s10+ pre-order questions

Samsung is out of buds.  And no you don't get to pick the color.  Samsung will ship you the buds in 4 to 6 weeks.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10
Tutor

Re: Samung Galaxy s10+ pre-order questions

Hi I see that I have one offer available when I login to at&t. When I click it it says free galaxy buds when I upgrade to the s10. I selected the payment plan when I pre ordered it, can I still get the galaxy buds?

Message 5 of 10
Tutor

Re: Samung Galaxy s10+ pre-order questions

 

7B7988C8-5680-49FF-96B3-8DBF6F56131B.jpeg

 

Message 6 of 10
ACE - Expert

Re: Samung Galaxy s10+ pre-order questions

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 10
Tutor

Re: Samung Galaxy s10+ pre-order questions

This link doesnt work if I already preordered it through at&t

Message 8 of 10
ACE - Expert

Re: Samung Galaxy s10+ pre-order questions


@Thanos84 wrote:

This link doesnt work if I already preordered it through at&t


Sure it does if you click on learn more...  Sheesh

 

 

Capture.JPG

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 10
Tutor

Re: Samung Galaxy s10+ pre-order questions

What I'm saying is I already preordered it through at&t website, the link takes me to the Samsung website to preorder it again. Which I AM NOT going to do. Thanks for the help though, dont sheesh me!!!

Message 10 of 10
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support