The Samsung Galaxy S24
Prevail1985's profile

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Thursday, October 11th, 2018 9:12 PM

Samsung Galaxy watch

Is there any word on when the Samsung Galaxy watch is coming to AT&T? I need to know if I need to move to Tmobile to get this watch 

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Community Support

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230.7K Messages

5 years ago

Hello @Prevail1985.

 

We do not have any updates on the availability of the Samsung Galaxy watch. We do have the Gear and other wearables available to purchase. Thanks for reaching out to us on Forums!

 

Dawn, AT&T Community Specialist

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ACE - Expert

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23.9K Messages

5 years ago


@a7tl46 wrote:

FWIW. Spoke with att and samsung today. Both assured me the gallaxy watch lte will work on att service. Att says ..

buy the phone from samsung, go to att site "bring your own phone" page ,follow the prompts.  Supply imei number and I'm good to go.

 


yeah it does not work that way with the galaxy watch and they both should know that.

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ACE - Expert

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23.9K Messages

5 years ago


@hubcityscoot wrote:
Did you have to numbersync? I bought an unlocked watch from Tmo a few weeks
ago. The bluetooth works fine but i cant get LTE activated.

Yes you have to use numbersync.

Tutor

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4 Messages

5 years ago

What kind of answer is "Please buy out our old technology stock for prices near what you'd pay for better devices". ATT owes its customers a proper answer to this question, not a deflection. It has been a long time since the galaxy watch release, it is past due. 

ACE - Expert

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23.9K Messages

5 years ago

If someone att att knows it's not going to be a Frontline csr.  You think Samsung would say something since they are losing access to sell the watch to 300 million lines between Verizon and att.

Tutor

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4 Messages

5 years ago

Sorry, that's a poor excuse. AT&T could simply give us expectations without
a reason. If there are really problems that deep, then a decision should be
made not to carry the product and inform us. We are their customers. This
waiting around indefinitely for scraps of info is not the result of a
client oriented approach.


ACE - Expert

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23.9K Messages

5 years ago

No it's a business and any business does no have to inform customers of new products till they are ready.

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9 Messages

5 years ago

Please stop defending AT&T's lack of execution.   Customers have the right to understand what are their options with regard to slow business decisions.  The watch has been tested and is ready.  AT&T is problem here.  Not Samsung.  True eSIM usage (like Apple) instead of trying to lock customers into a carrier should had been the regulation to stop this nonsense.  Regulations should make all mobile devices unlocked.  Why buy models that are older because AT&T is slow??  That is the wrong answer.  

 

I wish manufacturers would stop the games carriers play such as this a well as with OS updates.

 

 

Tutor

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9 Messages

5 years ago

Move...no run to T-Mobile.

Watch is ready, but AT&T is slow.

Recall this as proof https://start.att.net/news/read/category/news/article/bgr-samsung_just_launched_the_lte_galaxy_watch_heres_w-rpenskemc?lang=en-us

 

AT&T is always slow on execution of new tech outside of landline service.

Slow on fiber.

Slow on a la carte TV.

Slow on Android OS updates.

Slow on deals.  I stopped buying any tech from them.  BB has better deals and device availability plus techs and reps on site.  If I paid for service I would have left AT&T long ago.

 

RUN!

ACE - Expert

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23.9K Messages

5 years ago


@JoaTXpert2 wrote:

Please stop defending AT&T's lack of execution.   Customers have the right to understand what are their options with regard to slow business decisions.  The watch has been tested and is ready.  AT&T is problem here.  Not Samsung.  True eSIM usage (like Apple) instead of trying to lock customers into a carrier should had been the regulation to stop this nonsense.  Regulations should make all mobile devices unlocked.  Why buy models that are older because AT&T is slow??  That is the wrong answer.  

 

I wish manufacturers would stop the games carriers play such as this a well as with OS updates.

 

 


This is actually Samsung's problem.  They control 35% of the us smartphone market they need to grow a pair and tell the carrier how its going to be like apple did.  And apples esim usage on the apple watch is the exception not the rule as the new esim iphones are locked to the carrier.  Regulations to make phones unlocked from the start are not going to happen because of all the carrier financing going on.  If we were still on the 2 year contract stuff maybe.  Last time I looked and I could be wrong the LG sport watch shipped unlocked on ATT.  I never got a LTE gear 3 so I don't know about those.

 

As for android OS updates ATT has been as quick or quicker than Tmobile on OS updates.  If you want fast OS updates you want Verizon service as they are kicking updates out at a record pace this year.

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