The Samsung Galaxy S24
JoanneRose13's profile

Tutor

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5 Messages

Thursday, January 3rd, 2019 2:17 AM

Samsung Galaxy s8 plus phone

I have had my s8 plus for a year now. I have not had voicemail.  AT&t told me I could only have visual voicemail which I do not want. I want to hit my voicemail box and listen to my messages.  How can I do this? 

Accepted Solution

Official Solution

Community Support

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231.3K Messages

5 years ago

Hello @JoanneRose13, and thanks for responding back to us!

 

To help setup the voicemail feature on your Galaxy S8, please visit our AT&T Device Support/ Galaxy S8  and click onto "Set Up Voicemail" and follow the instructions to help activate the wireless features on your device.

 

We hope this information helps.

 

Dwight, AT&T Community Specialist

Community Support

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231.3K Messages

5 years ago

Hello @JoanneRose13, allow us to lend a helping hand. Check out this support article on Setting up voicemail, it will walk you through how to do so. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.

 

Tutor

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5 Messages

5 years ago

I do not want to set up visual voicemail I am not paying extra for visual
voicemail. I want regular voicemail like I had on my old phone

New Member

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1 Message

3 years ago

I don't have visual voicemail at the bottom of the key pad screen?

Community Support

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231.3K Messages

3 years ago

Hello @Bmzpmc1, we would be happy to assist you with Visual Voicemail!

 

Let's make sure your device software is up to date. Visit software updates from your desktop or tablet to view available software updates.

 

  1.  Select or change the selected device brand and model.
  2. Scroll to More Device Help.
  3. Select Software Updates if you see it. It only displays if there's an available update for your device.

If you need further assistance reach back out with your make and model of your device.

 

Thanks for visiting our Community Forums!

 

Carlton, Community Specialist 

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