- edited 02-05-2015 7:56 AM by ATTDmitriyCM
01-14-2015 1:59 PM
Thanks for reaching out. We apologize for the experience. We are happy to answer your questions today. It looks like at this time, the latest version of the software released for the device is 4.4.2. We have no information on any updates at this time. We invite you to check back in the future for futher updates. You can also check for the latest Kitkat updates for your device here: http://bit.ly/1zdTn0G. ^Jake
01-22-2015 8:26 AM
Att does not disclose software update schedules. I wish they did but they dont want to misss a deadline and I dont blame them.
01-24-2015 10:27 AM
Thanks for posting your question about Lollipop. As @GLIMMERMAN76 stated we do not have release dates for software updates. Rest assured you will receive notification when this update is available for your phone. Please feel free to visit us online at att.com/esupport/softwareUpdates.jsp for update information.
If this helps, please mark this answer as an accepted solution!
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
01-30-2015 7:00 AM
The entire world is getting updated for the Samsungs S5 to the 5.0 (lollipop) version. There is an official Samsung version of this OS, which you (At&t) should have by now. When can we expect that you roll out this update to our phones?
01-30-2015 7:05 AM
AT&T doesn't pre-announce these things, so we all get to find out togeather when it actually happens. It often takes a few months (or more if there's a problem) for AT&T to get an OS update tested and rolled out.
01-30-2015 7:16 AM
the other thing to remember is samsung has to build a different version for US phones. US phones have snapdragon soc's and the rest of the world for the most part has samsung exynos soc's
02-02-2015 12:55 AM
02-02-2015 1:14 PM
While that's true, I've been using my Nexus 5 on AT&T and havn't really had any issues other than a few FC's here and there. The lollipop update definitely brings more "fixes" such as battery life and performance. Nevermind the beautiful new material design
02-02-2015 1:58 PM
Nexus 5 vs touchwiz skined phone nexus will win with updates.
The problem with samsung there are always bugs when they update a phone.
02-02-2015 2:04 PM
Haha, isn't that the truth? I still would prefer to have some sort of news on it, since it's been quite a while. It can't take THAT long to put in your carrier bloat and test it on the proper radios, can it? lol
Visit these related resourcesView Samsung Galaxy Fold Help!