05-19-2016 10:04 AM
Solved by: Go to Solution.
05-20-2016 6:36 PM
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05-20-2016 6:43 PM
You wrote it's an AT&T GS7, are you using it on ATT or another network?
The APN settings are preset on ATT phones using ATT. If you're using a different network you need the APN settings for that network - not ATT?
- edited 05-23-2016 12:18 PM
05-23-2016 12:41 PM
There is something else not allowing MMS or group messaging to work because that is the correct MMS APN.
The APN istelf should be NXTGENPHONE because that's a VOLTE phone. As long as you're using the AT&T branded Galaxy S7. Mobile data is working fine?
05-23-2016 1:31 PM
- edited 01-19-2017 12:46 AM
01-19-2017 5:07 AM
- edited 01-21-2017 6:30 PM
03-21-2017 5:31 AM
04-19-2018 2:59 PM
I recently dropped my galaxy 7 edge. The screen is all messed up but still works. I switched back to my old phone because u could only see about half of the screen most of the time on the 7 edge. The phone I'm using now is my old galaxy note 3. My husband has decided to try to use my edge and as soon as he put his sim card into it he was able to access all of my accounts. I think I fixed that but not sure but he is getting all of my text messages. Also when I got to contact info in my Google maps app it shows all of my call, text, and emails in the interactions between him and I. I have gone all through my phone I'm using now and I do not know how he's doing this. How do I stop this?
04-25-2018 8:50 AM
Thank you for reaching out in regards to the issues on your device! I definitely understand the concern, and I would be more than happy to provide some additional assistance with this!
I see you inquired about a similar topic in another thread. Please click here to read the response on the next steps to take to resovle this issue.
I hope this helps! Have a great day!
Nicole, AT&T Community Specialist
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