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Recall on Note 7

Recall on Note 7

This is just another reason a Removable Battery is Best.  Could just replace faulty battery.  It may not effect phones in U.S.  Sure they can tell by Serial # which country they went to.

 

http://www.sammobile.com/2016/09/01/galaxy-note-7-recall-will-reportedly-be-announced-soon/

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Message 1 of 410
ACE - Expert

Re: Possible Recall on Note 7

@Tailgunner747

 

how many times have you seen a phone recalled?  Thought so.  Nvidia recalled the shield tablet for a battery issue that was a issue for 3 people.  Do I think samsung is doing the right thing?  Your darn right they are.  They should have done it with the S7 active and the water seal problem that phone has.

 

Now with that said have you seen apple have battery problems in the past how many years with sealed batteries?

 

You lose space in the phone with a removable battery.  Ask LG about how there g5 and g4 are doing with there bootlooping....

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 410

Re: Possible Recall on Note 7

Just reporting what I read on different sites GLIMMERMAN76.  Always a first time for a recall I guess but do not see it happening either.  Reports may slow sales!!

Message 3 of 410
Teacher

Samsung Note 7 "flame-outs"!!!!

I just received my new Note 7 and am in the process of moving my stuff from a Note 4 over to the new phone.  While checking out some questions on Samsung's community, I found out that many Note 7's are cracking up and/or catching fire from either the battery or the charger.

 

Now, I'm very worried about leaving the phone alone, especially at night, in fear that my house might catch fire!

 

What action is AT&T taking to handle this situation?  Should I return my Note 7 immediately?

 

Please advise!

Thanks.

Message 4 of 410
Professor

Re: Samsung Note 7 "flame-outs"!!!!

Hi @Nodnyl,

 

At this time Samsung has confirmed that they've halted shipments to certain (per this article: http://www.reuters.com/article/us-samsung-elec-smartphones-idUSKCN1161BL it's only South Korean carriers) carriers.

 

Some are expecting Samsung to issue a recall, but it hasn't happened yet.

 

If you feel unsafe or are uneasy about it, I would return it to AT&T before your 14 day BRE period ends. I'm sure it won't be long before it's settled.

 

Justin

 

If this solved your problem, please consider accepting this as the solution so that it can help others in the future. Please remember that this is a customer forum and all of the answers we provide are through our own research, experience, or personal knowledge.

Justin

If this solved your problem, please consider accepting this as the solution so that it can help others in the future. Please remember that this is a customer forum and all of the answers we provide are through our own research, experience, or personal knowledge.
Message 5 of 410
ACE - Sage

Re: Samsung Note 7 "flame-outs"!!!!

Out of millions shipped, only 2 incidents are reported.  But to be on the safe side, you do have that option.  I would contact Samsung direct to see how they will handle replacements if needed.

And don't plug in over night.

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 410
Tutor

Note 7

Just got a note 7 , the media is reporting of batteries exploding while being charged , what does AT&T plan on doing
Message 7 of 410
Contributor

Galaxy Note 7 recall

Hi, I just purchased the new Galaxy 7 note. I now heard that Samsung has recalled all of these telephones due to battery issues. Does anyone know how or if AT&T is going to handle this issue?
Message 8 of 410
Contributor

Re: Galaxy Note 7 recall

Sumsung is stating that its a global recall so im sure that they will replace our devices. I want to know if it is safe to use our phones in the meantime? Surely att will issue a statement today regarding this.
Message 9 of 410
ACE - Professor

Re: Galaxy Note 7 recall

I'm sure that AT&T will make an announcement soon.  As for using the phone, you must know it can't be guaranteed safe.  If it could, there would be no reason for a recall.  If you choose to use it, knowing the phone is being recalled, you will be consciously making a decision to expose yourself to the risk of possible injury and/or property damage.  

 

 

Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Select "Accept as Solution" to help others with the same issue find an answer.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 410

Re: Galaxy Note 7 recall

Message 11 of 410

Galaxy Note 7 Recall

http://www.neowin.net/forum/topic/1307608-samsung-recalls-galaxy-note7-handsets-over-quotexplodingqu...

 

Note 7 RECALL.   Good Ole Nonremovable batteries

 

[Subject edited to reflect new topic]

Message 12 of 410
Contributor

Re: Marshmallow Updates & Discussion

THANKS  for replay

 

You need a working att simple for att to give you the update .

 

 

can u tell me how  to  do that as i dont know ???

Message 13 of 410
Contributor

Recall

What the mystery am I supposed to wait till my phone blows up, or pack up my note 7 and send it back?
Message 14 of 410
Contributor

Re: Recall

I'm wondering the same thing.
Message 15 of 410
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