07-18-2016 6:47 PM
Thank you for reaching out to our Community Forums! I can help you get this PUK code for your SIM card.
Instructions on how to obtain your PUK code can be found by clicking here. You will have to first log-in to your myAT&T account before you can proceed with the steps. Be careful entering the PUK code as you have 10 attempts. If the incorrect PUK code is entered more than 10 times your SIM card will be blocked and will need to be replaced.
If you cannot access your myAT&T account we’ll be more than happy to provide you with this PUK code. Please reply to our message so we can get back to you!
We look forward to working with you to resolve your issue!
DiegoR Community Specialist
09-26-2016 5:59 PM
I definitely do apologize if you are unable to obtain your PUK code from your account! I will be happy to help!
If you forgot your User ID or password, you will just want to select the Login option at the top, and click the one that you forgot!
You can also check out our support article Troubleshoot logging in to myAT&T if you are experiencing a different issue. In the case that you are not the account owner and somebody else has access, I recommend having them provide you that information from the account. Click here for instructions!
Let us know if you have any other questions! Have a great day!
Kevin, AT&T Community Specialist
- edited 09-03-2017 8:31 PM by li-leslie
Cannot access at&t account but need PUK access code for phone number ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
01-27-2018 8:59 PM
i was trying to put a lock on the phone and locked myself out. i dont think ive made an account yet so i cant log on. i have the box the phone came in and all of the billing info. please help
01-13-2019 12:14 AM
I don't not have access to my email on my at&t account I don't remember my ID and password, my At&t account number and phone number I don't remember. I don't have no access at all to anything at the moment and my phone number isnt active help please I need the PUK CODE to Alcatel idealxcITE/ cameox (5044R)