Explore & discover

Helpful Links

Re: Note 9 9.0 update?

Contributor

Note 9 9.0 update?

So I've been waiting weeks with my note 9 and I have no inclination of an update to my phones OS. I know that one UI has been out for like 2 months, and I keep trying to force update but it just keeps saying my phone is up to date. Check the software version and its still just 8.1. Any thoughts? 

2,594 Views
Message 1 of 3
Highlighted
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-24-2019 5:27 PM

Re: Note 9 9.0 update?

Hi, @ABAMRICK87,

 

We'd love to help with this. Here are things to know about software updates through AT&T. Check to see if your device meets the requirements to receive the update. If it does and you aren't able to update your device manually, The update is being rolled out in waves. If you haven't received it yet, it should make its way to you.

 

Have a great week!

 

James, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 3
Contributor

Re: Note 9 9.0 update?

Same not helpful reply on every thread AT&T... We've all tried that. How about something different and actually useful

Message 3 of 3
Share this topic
Share this topic
Announcements
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support