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No update on my S8 plus at&t unlocked

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No update on my S8 plus at&t unlocked

Well everytime I checked for the update it always prompt i have the latest but is not. The latest is oreo im still in nougat. And im in the Philippines right now and i dont use at&t sim is that what is interferring with my update?

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Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎05-14-2018 10:33 AM

Re: No update on my S8 plus at&t unlocked

In order to receive an OTA update from AT&T, the phone must be connected to AT&T's network, using a valid AT&T SIM card.  You will not be able to do that from the Philippines. 

 

Sorry not to have better news for you. 

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