Explore & discover

Helpful Links

Re: No Wireless Fast Charging Note 10+

Contributor

No Wireless Fast Charging Note 10+

Does anyone else not have the wireless fast charging feature on their Note 10+? My wife has a Note 10 and the feature is also not on her device. 

170 Views
Message 1 of 12
ACE - Master

Re: No Wireless Fast Charging Note 10+

There is no wireless fast charging feature on that phone or any other Samsung phone. The fast charging only works by wired charging.

https://www.samsung.com/us/support/answer/ANS00062589/

**Disclaimer: I don't work for AT&T, have never worked for AT&T, and have never been compensated by them in any way, shape, or form**
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 12

Re: No Wireless Fast Charging Note 10+

QuarryRye you are wrong. According to Samsung it has Wireless fast charging 2.0: 

From the Samsung website:

Super Fast Charging 2.0: big battery boost, small wait time.

Harness the Galaxy Note10's power for a 30 minute power-up that lasts for hours. Or ditch the cord with Fast Wireless Charging 2.0.

(30 min power up is for wired)

Bill

Message 3 of 12
ACE - Master

Re: No Wireless Fast Charging Note 10+

I wish you'd provided the link where you got that because I can't find it, but I'm willing to accept that I was wrong and the phone has Fast Wireless Charging 2.0. We'd still need more information. Are you using the Samsung Fast Charge Wireless Charging Stand? Is Fast Charging turned on in your settings?

**Disclaimer: I don't work for AT&T, have never worked for AT&T, and have never been compensated by them in any way, shape, or form**
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 12
Highlighted

Re: No Wireless Fast Charging Note 10+

Message 5 of 12
ACE - Master

Re: No Wireless Fast Charging Note 10+

If you're going to be this difficult, I'm going to give up. I'll ask again: Are you using a Samsung Fast Charge Wireless Charging Stand? Either one of the examples you provided? Is Fast Charging turned on in your settings?

**Disclaimer: I don't work for AT&T, have never worked for AT&T, and have never been compensated by them in any way, shape, or form**
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 12

Re: No Wireless Fast Charging Note 10+

I'm not using it.

I just replied to you post about it "Not on any Samsung phone". 

I provided links you asked for just to prove to you that they have it!

Message 7 of 12
Contributor

Re: No Wireless Fast Charging Note 10+

There is Fast Wireless Charging included on Samsung phones as my Note8 had it. 

 

My phone has the capability but it takes hours to charge fully. 

 

I am using a samsung wireless charger but Fast Wireless Charging doesn't exist in my settings.

 

Message 8 of 12
ACE - Expert

Re: No Wireless Fast Charging Note 10+

Which model fast chargers are you using.  The s10 and note 10 use a higher wattage charger for fast charging and they need a bigger block connected to the charger.  You need a 12 watt charger to get it working the fastest.

 

This link @billsite34 posted is the old school charger

 

 

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 12
ACE - Master

Re: No Wireless Fast Charging Note 10+

Sorry @billsite34 , I didn't check to see if you were the OP. I'm bowing out of this thread as it's obviously out of my depth.

 

**Disclaimer: I don't work for AT&T, have never worked for AT&T, and have never been compensated by them in any way, shape, or form**
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 12
Contributor

Re: No Wireless Fast Charging Note 10+

I use the charger that came with the Note10. The model number on my wireless charger is EP-PG 950. Does that matter?

Message 11 of 12
ACE - Expert

Re: No Wireless Fast Charging Note 10+


@rmartin107 wrote:

I use the charger that came with the Note10. The model number on my wireless charger is EP-PG 950. Does that matter?


That wireless charger does not support fast charge 2.0.  Using that bigger charging block might be killing the charger.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 12
Share this topic
Share this topic
Announcements
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support