Contributor
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2 Messages
New software update interrupted
Hi,
I have been trying to update my Samsung Galaxy S5 Active, but it keeps telling me it is interrupted. Why is this? Nothing should be interrupting it. I have more than 3gb free on the device, and have been able to successfully download the 600mb+ file, but when the phone reboots to begin the update process it fails, stating that the process was interrupted. Please help. I currently have 5.0 installed.
I have been trying to update my Samsung Galaxy S5 Active, but it keeps telling me it is interrupted. Why is this? Nothing should be interrupting it. I have more than 3gb free on the device, and have been able to successfully download the 600mb+ file, but when the phone reboots to begin the update process it fails, stating that the process was interrupted. Please help. I currently have 5.0 installed.
Accepted Solution
Official Solution
GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
that file uncompressed is almost 3gb.
have a read on this thread
https://forums.att.com/t5/Samsung-Discussion-Support/Software-Update-Installation-Interrupted-on-Select-Samsung/m-p/4331876#M9292
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
you need almost 7 gb of free space for the download to install.
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MrD3rp
Contributor
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2 Messages
8 years ago
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