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Mms will not work in mazatlan mx


Mms will not work in mazatlan mx

I have a s6 and unable to make Mms work In mazatlan mx. I have talked to technology and they have tried everything to get it to work. Tex, data, Internet, calls to us everything works except Mms send or receive. Last time in mazatlan had s4 with same problem. I am on the prepay plan. Has anyone else had this problem and is there a fix. I know Verizon works here am I going to have to change carriers.

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Re: Mms will not work in mazatlan mx

Hi @C170b10,

Thanks for reaching out! We'd like to know more about the problems you're experiencing with MMS. If this is the only issue you're facing, we encourage you to use our Troubleshoot & Resolve tool to see if you can fix this issue. Select the S6, and select Messaging beneath Service/network issues. Please let us know the results afterwards. Thank you!

Collin, AT&T Community Specialist

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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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