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Marshmallow 6.0 for Note 5?

Teacher

Marshmallow 6.0 for Note 5?

Why is it that every carrier except AT&T has updated Note 5 to Marshmallow. TMObile released theirs yesterday. We are the only carrier without it! Makes me want to switch!

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Message 56 of 442
Community Support

Re: MarshMallow update for note 5

-JP, AT&T Social Media Manager           

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 15 of 442
Contributor

marshmallow update

When the marshmallow update coming to note 5? When do you release?
Message 16 of 442
ACE - Expert

Re: marshmallow update

Att does not release software update schedules.  so it will come out its just a matter of when.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 442
Contributor

Marshmallow update

This is getting very frustrating at this point.... Verizon has already released their OTA update. When will this be released for the note 5!? Just another way Verizons got att beat! Very sick of Att and their unhelpful customer service.
Message 18 of 442
Professor

Re: Marshmallow update

This has been a valid complaint against ATT for a long time. So why haven't you switched to Verizon before now? With the offer to pay off any Next installment up to $350 as well as ETF's, it won't cost you much, if anything. So what is it about Verizon that keeps you from switching? Just curious.



"Customers helping customers; not always successfully"
Message 19 of 442
Tutor

Android Marshmallow OS

When will AT&T release Android 6.0 for Samsung Note 5
Message 20 of 442
Professor

Re: Android Marshmallow OS

Asked and answered a dozen times. Check the forum for previous answers to your question.



"Customers helping customers; not always successfully"
Message 21 of 442
Tutor

Re: Android Marshmallow OS

Would appreciate a link to the "answer", as I searched the forums prior to this posting and saw no schedule for release of Android OS 6.0 (Marshmallow) for Samsung Galaxy Note 5 that I just purchased in October.

 

Thank you for your assistance,

Message 22 of 442
Tutor

Re: Android Marshmallow OS

Would appreciate a link to the "answer", as I searched the forums prior to this posting and saw no schedule for release of Android OS 6.0 (Marshmallow) for Samsung Galaxy Note 5 that I just purchased in October.

 

Thank you for your assistance,

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Message 23 of 442
ACE - Expert

Re: Android Marshmallow OS

@gjturner1

 

There is no real answer since ATT does not release update schedules.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 24 of 442
Contributor

Why would I?

Trying to understand why I should concider upgrading to a Galaxy S7 with At&t, since having a note 5 for three months resulted in a bad device that was attempted to be replaced with a refurbished one. And still remains 6 moths behind the industry for the Marshmallow update. Would this continue to remain the issue with an S7 as well. Is there any systems in place to keep the ATT Samsung pairing as current as the other carriers? Perhaps you can explain the reasons to continue a relationship with ATT and Samsung with this upgrade?

Message 25 of 442
Contributor

Re: Note 5 Marshmallow Update

Will it be before or after "N" is released?
Message 26 of 442

Re: Note 5 Marshmallow Update

Apple is best for Updates because it comes from them and not carrier after they put all their Bloatware into updates and have to get them to run in it.

Message 27 of 442
ACE - Expert

Re: Note 5 Marshmallow Update

@Tailgunner747

 

no NEXUS DEVICES ARE BEST.  There android updates come from google directly.  I can do without fruit on my phone.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 28 of 442
Community Support

Re: Why would I?

Hello @
 
Hope this helps,
-JP, AT&T Social Media Manager

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 29 of 442
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