For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
taliawhite's profile

Teacher

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30 Messages

Tuesday, April 19th, 2016 8:04 PM

Marshmallow 6.0 for Note 5?

Why is it that every carrier except AT&T has updated Note 5 to Marshmallow. TMObile released theirs yesterday. We are the only carrier without it! Makes me want to switch!

Teacher

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24 Messages

8 years ago

That was kind of a last resort option. What are the chances it will actually work?

 

Teacher

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24 Messages

8 years ago

Did the factory reset, and exectly what I didn't want to happen happened.  So now it's reset and it still does not get the update.  Check and it says it's up to date on 5.1.1.

 

What else can I possibly do to get the update?

Teacher

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16 Messages

8 years ago

Your phone is messed up or something

ACE - Expert

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23.9K Messages

8 years ago

Give it time it's not going to register instantly.  You can take it to best buy and have them flash it.

Teacher

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24 Messages

8 years ago

Oh ok.  If I give it time, what's a reasonable amount of time to wait?

Tutor

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7 Messages

8 years ago

Reset your phone

Teacher

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24 Messages

8 years ago

 

It's been reset for a few hours now and it's still not updating.

Teacher

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16 Messages

8 years ago

Try kies or call 611

Tutor

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7 Messages

8 years ago

You might have to take it to an at&t store and have them do it very strange
my update happened about 2 weeks ago, sorry this happening it sucks

ACE - Expert

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23.9K Messages

8 years ago

Kies or smart switch don't work with att updates. Just take the phone to a Samsung experience center in a best buy and have them flash it. That's what they are paid to do by samsung.
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