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Manage Messages

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Manage Messages

Downloading of pics and messages sometimes takes hours, if successful at all. 

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Employee

Re: Manage Messages

how are you attempting to do this? ive always just plugged my phone into my computer and i got a popup asking if id like to view the files, then it shows up in the file manager format and i hi light then drag n drop into my computer i take tons of pics and its never taken over 5 minutes

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Contributor

Re: Manage Messages

Thanks! I will try that!
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