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Latest update Galaxy S7 Edge - battery draining

Latest update Galaxy S7 Edge - battery draining

So I had an update pushed through yesterday.

Trusting(I know, I know) I updated my phone.

And now today, I can't keep a charge to save my life.

 

My phone, which was at 100% when I left home at 7am this morning is now at 8%.

They only activity, other than streaming music while plugged into my charger  this morning,  was 4 texts. Otherwise, it's been "asleep"/standby all day.

 

Help.

 

Currently, it's plugged in via a usb cord to my work laptop. And it's not charging. In fact, in the time it's taken me to write this it's dropped to 6%.

 

Holy cow!

What is going on?

How can I stop this bleed out of battery power?

I have nothing running in the background, my screen brightness is all but turned down to the lowest setting.

 

I've rebooted, powered down, cleared the cache partition and even made a small starburst offering to the Android Saints.

 

I'm stumped.

Can anyone help?

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Message 1 of 20
Contributor

Re: Latest update Galaxy S7 Edge - battery draining

I'm having the same issue as well as super slow sending text messages even with full bars.
Message 2 of 20

Re: Latest update Galaxy S7 Edge - battery draining

I have been having the same problem. I did clear the cache and it didn't work so I factory reset so far so good. s7 edge.
Message 3 of 20

Re: Latest update Galaxy S7 Edge - battery draining

Yeah, was planning on a factory reset when I got home. Smiley Sad

Message 4 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

Having the same problem with my S7 non-edge. Terrible battery life, overheating, lagging response... Cleared the cache, and hoping that will work (and I don't have to employ the factory reset).

Message 5 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

Same here but I have an S7 (not edge) ... some other posts are suggesting to disable wifi calling.. but even when I try to do that the phone does not respond and the spinner wheel will not stop or do anything... I am really trying to avoid a factory reset... Hey AT&T guys ... any solutions here 

Message 6 of 20
Contributor

Re: Latest update Galaxy S7 Edge - battery draining

 I am having the same issue since this morning. Just read on a reddit thread that this is happening due to oculus updates and uninstall all oculus and gear VR related stuff. Gonna try that now, before factory reset. S7 Edge

Message 7 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

same problem with S7 (not edge). Getting hot, draining battery. Disabling wifi calling does not help. Airplane mode does not help. 

 

Other symptoms :

- Texts show as spinning circle eventhough they are sent. (I get responses back on them!)

- Oculus disabled, no difference

 

 

Message 8 of 20
Tutor
Solution
Accepted by (Professor)
Accepted by Busternutt
‎09-30-2016 9:26 AM

Re: Latest update Galaxy S7 Edge - battery draining

Uninstalled Oculus, and so far it seems to be helping... Phone has cooled off noticeably, and battery charge is now predicted to last through the day. (Galaxy S7)

 

Thanks for the tip, amitg85!

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Message 9 of 20
Contributor

Re: Latest update Galaxy S7 Edge - battery draining

As per Reddit threads, a lot of people started facing this same issue today and the reason is an oculus app called "oculus rooms" which tries to update itself, but fails and then keep on retrying in a loop. This update was released today and so it seems to be the root cause for this issue.

Use this link to disable all oculus apps and service -

https://support.oculus.com/968822933206930

And also turn off auto update.

 

Mine is at 1% battery and i am at office right now, so cant test this. Will try at home in couple of hours and then update. 

   

Message 10 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

FIXED - Just wanted to let you know that uninstalling occulus fixed my problem immediately... my phone is back to normal now.. it is no longer hot and the battery charged to full charge very fast. I followed the instructions on the link provided above to remove occulus and then I did a re-start. 

Thanks amitg85

Message 11 of 20
Contributor

Re: Latest update Galaxy S7 Edge - battery draining

I disabled the auto updates for Oculus and rebooted ,, so far everything seems back to normal...did not have to un-install anything....

Message 12 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

Thank You quick1972.. in my case I no longer use anything for occulus VR. So I decided to just remove it,  but you are correct just disabling Occulus updates may do the job. 

Message 13 of 20
Tutor

Re: Latest update Galaxy S7 Edge - battery draining

Thanks amitg85!

 

Uninstalling Oculus and the related Gear VR apps worked for me!

Message 14 of 20

Re: Latest update Galaxy S7 Edge - battery draining

I know this probably doesn't help but apparently there are a lot of people, myself included, that is having the same problems with their phones. My husband and I are both on the S7 Edge and have problems with battery drain, phones running very warm, using the keyboard only to have it just go away. I just came across a problem that I can't use my fingerprint to log into my phone because an Accessibility option has been set but when I look none of the options are turned on. I think I'm going to try the solution above but my question is, how does that affect the Gear VR devices since it was tightly connected to Oculus?
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